Melisa Bonilla
Los Angeles
Summary
Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains, and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Event Staff Member
CSC
Los Angeles
08.2024 - Current
- Followed safety protocols to ensure a secure environment for all attendees.
- Provided customer service support to attendees and answered any questions they had about the event.
- Responded quickly and efficiently to any requests from guests or speakers.
- Maintained a clean environment by removing trash and debris from around the event area.
- Greeted guests upon arrival and provided them with event information.
- Monitored crowd control throughout the venue and enforced safety protocols when needed.
- Checked identification cards at entrances for security purposes.
- Assisted guests with determining seat location, escorting guests to assigned seating.
Team Lead
Reformation
Vernon
07.2022 - Current
- Led a team in daily operations and ensured workflow efficiency.
- Facilitated training sessions for new team members and shared best practices.
- Implemented process improvements to enhance team performance and productivity.
- Coordinated communication between departments to streamline project execution.
- Conducted regular performance evaluations to provide constructive feedback to staff.
- Organized team meetings to discuss goals, challenges, and progress updates.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Delegated daily tasks to team members to optimize group productivity.
- Ensured compliance with company policies and procedures throughout the team.
- Maintained accurate records of employee attendance and task completion times.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
Warehouse Worker
Forever21
Los Angeles
04.2013 - 05.2020
- Selected and packed customer orders accurately for shipment.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Utilized scanning equipment for picking, packing and shipping orders.
- Assembled boxes or other containers and packed items carefully to ensure safe shipment.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Performed regular cycle counts of inventory levels in assigned areas.
Skills
- Team building
- Employee training
- Workflow optimization
- Performance evaluation
- Process improvement
- Project coordination
- Problem solving
- Quality control
- Teamwork and collaboration
- Evaluating employee work
- Verbal and written communication
- Staff training
Languages
English
Professional
Spanish
Professional
Certification
- Leadership Certification
Timeline
Event Staff Member
CSC
08.2024 - Current
Team Lead
Reformation
07.2022 - Current
Warehouse Worker
Forever21
04.2013 - 05.2020
Similar Profiles
Abdullah AlahidebAbdullah Alahideb
Director of the CEO Office at CSCDirector of the CEO Office at CSC
Krupa SindhwadKrupa Sindhwad
Senior Fund Accountant at CSCSenior Fund Accountant at CSC
Damian ButhorneDamian Buthorne
Event Staff Member at CSCEvent Staff Member at CSC
Travis AzoreTravis Azore
Supervisor at CSCSupervisor at CSC
Ava GarciaAva Garcia
Host/Server at Perfect Pear BistroHost/Server at Perfect Pear Bistro