Melisa Armand
Richmond Hill,ON
Summary
Executive Assistant, skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking, and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Vice President
Altree Developments
04.2024 - Current
- Safeguarded sensitive company information through strict adherence to confidentiality protocols when handling documents and communications.
- Increased office efficiency by maintaining organized filing systems and updating database records.
- Improved information flow between departments by serving as a liaison between the Vice President and other executives or team members.
Executive Assistant to the Chief Executive Officer
Revival Gold Inc.
02.2018 - 12.2023
- Supported executives in decision-making processes by conducting research and presenting findings in a clear and concise format.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Updated spreadsheets and databases to track, and report on share performance.
- Handled logistics, catering, itinerary, and travel arrangements for meetings and event planning for the board of directors, and management team.
- Organized, attended some conferences, and coordinated investor conferences, roadshows, and one-on-one meetings for effective communication and engagement.
- Coordinated marketing campaigns and distributed messaging across social media channels, email campaigns, and other off-site promotional opportunities.
- Assisted in managing some website updates as needed, ensuring timely delivery, and cost saving.
- Disseminated news releases across all platforms, including, website, e-list, and social media.
Executive Assistant
Americas Silver Corporation
02.2018 - 10.2020
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Executive Assistant
Container Corporation of Canada
07.2017 - 12.2017
- Revised the policies and procedures handbook and distributed it to staff.
- Organized and coordinated daily production with the plant team leads.
- Liaisoned with tenants to ensure contacts, rent, and maintenance were up to date.
Administrative Assistant
Glow Medi Spa
10.2015 - 11.2016
- Implemented and updated monthly promotions, which were displayed in the office and on the web.
- Supervised and delegated tasks to be completed daily to appropriate staff members.
- Utilized strong typography skills to create visually striking print materials that captured attention and conveyed key messages clearly, which increased product revenues.
Medical Receptionist
Woodbridge Medical Centre FHT
09.2013 - 10.2015
- With over 2000 patients I would schedule appointments accordingly, managing an 8-line switchboard with exceptional customer service while keeping call wait times low.
- Customer service-focused, results and process-oriented, dedicated work ethic.
- Created and led staff training that increased productivity.
Education
Diploma - Marketing
Seneca College of Applied Arts And Technology
North York, ON04.2024
Business management Certification -
Humber College
Toronto, ON2009
Skills
- Social Media Management
- Conference Planning
- Office Administration
- Strong Problem Solver
- Critical Thinking
- Resourcefulness
- MS Office
Certification
- Social Marketing Certification - Hootsuite (online)
- Investor Relations - Part 1 (Seneca College)
- Investor Relations - Part 2 (Seneca College)
Languages
Spanish
Native or Bilingual
Timeline
Executive Assistant to the Vice President
Altree Developments
04.2024 - Current
Executive Assistant to the Chief Executive Officer
Revival Gold Inc.
02.2018 - 12.2023
Executive Assistant
Americas Silver Corporation
02.2018 - 10.2020
Executive Assistant
Container Corporation of Canada
07.2017 - 12.2017
Administrative Assistant
Glow Medi Spa
10.2015 - 11.2016
Medical Receptionist
Woodbridge Medical Centre FHT
09.2013 - 10.2015
- Social Marketing Certification - Hootsuite (online)
- Investor Relations - Part 1 (Seneca College)
- Investor Relations - Part 2 (Seneca College)
Diploma - Marketing
Seneca College of Applied Arts And Technology
Business management Certification -
Humber College
Similar Profiles
Eric RogersEric Rogers
Accounting Coordinator at Altree DevelopmentsAccounting Coordinator at Altree Developments
Casey RussellCasey Russell
Interior Design / Home Staging at Eagle Pacific Developments Inc. / HVH DevelopmentsInterior Design / Home Staging at Eagle Pacific Developments Inc. / HVH Developments
Kunal PatelKunal Patel
Site Supervisor at Chateau Developments LtdSite Supervisor at Chateau Developments Ltd