Melinda U. Wiggan
Vallejo
Overview
9
9
years of professional experience
Work History
Pt. Care Coordinator
Creative Hearing Solutions
12.2022 - 11.2023
- Check in patients, Schedule consults, follow ups, adjustments, Collection calls Update patient info, Take payments, Pull charts, Verify eligibility.
Patient care Coordinator
Advanced Hearing Aid Center
10.2020 - 11.2022
- Check in patients, Schedule consults, follow ups, adjustments, Collection calls, Update patient info, Take payments, Pull charts, Verify eligibility.
Admin. Customer Service
Winebow
12.2018 - 06.2020
- Open and maintain customer accounts by recording account information. Resolve product or service problems by clarifying the customer's complaint; order processing, data entry.
Front office
Vallejo Relief Center
03.2017 - 12.2018
- Checked-in patients, log-in guest information, handling payments, Answered multi-line phones and transferring calls to staff members. Performed Data Entry and other Office/Administrative duties.
Admin. Assistant
Customer Service Air Exchange Inc
07.2014 - 09.2016
- Answering phones, scheduling and dispatching service calls, ordering materials supplies, Entering Vendor/ Customer Purchase orders. Preparing invoices and accepting payments, Prepare end of the month service calls for North/ South Districts. Commission Reports.
Education
Certificate - Medical Front Office
Vallejo Adult School
Vallejo, CA08.2011
High School Diploma - undefined
Vallejo Senior High School
06.1996
Skills
- Front Office, Scheduling, Microsoft Word, Customer Service, Cash Handling, customer service, warehouse inventory, filing, copy machine, printer, scanner and fax, Clinical: CPR Certified, First Aid, Vitals, Height/Weight, Scheduling, Multi-Phone lines, Type 35-40wpm Microsoft Office 2007-2010 Outlook, Word and Excel, 10-key, data entry, EMR
Timeline
Pt. Care Coordinator
Creative Hearing Solutions
12.2022 - 11.2023
Patient care Coordinator
Advanced Hearing Aid Center
10.2020 - 11.2022
Admin. Customer Service
Winebow
12.2018 - 06.2020
Front office
Vallejo Relief Center
03.2017 - 12.2018
Admin. Assistant
Customer Service Air Exchange Inc
07.2014 - 09.2016
High School Diploma - undefined
Vallejo Senior High School
Certificate - Medical Front Office
Vallejo Adult School
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