Melinda ST. CROIX
Goulds,Canada
Summary
An Information Management graduate with knowledge in the theory of records and information management, which included: Receiving, reviewing, acquiring, and classifying records according to the Records Classification and Retention Schedule The operation of IT infrastructure, information security and the legal environment that impacts IM, Maintaining thorough and current knowledge of records and electronic document management systems, Policy and procedure development and implementation to ensure compliance, Management of active and inactive files, correspondence, micrographics, reports, mail, vital records, and archives A versatile, results-driven professional with proven problem solving and analytical thinking skills, a fast-learning curve and the ability to adapt to evolving industry trends Works effectively under pressure of project deadlines and work flexible hours when needed. I work well within a team but equally as well independently with the ability to lead a team. As a professional, I possess great organizational skills with experience in analyzing information, focusing on detail.
Overview
18
18
years of professional experience
Work History
Information Management Technician IIA
Government Of Newfoundland And Labrador
04.2024 - Current
- Works in a highly confidential and sensitive area and is responsible for the coordination of all file disclosure matters.
- Receives and acknowledges all requests for disclosure,
independently reviews and redacts files, and prepares files for dissemination to the appropriate parties - Responsible for establishing and maintaining an appropriate logging and tracking system for all file disclosure
requests; prioritizing requests based on established criteria; preparing related correspondence; maintaining appropriate contact with clients, lawyers, etc.; preparing reports,
statistics, etc. and performing other duties as assigned by the Manager. - Self-motivated, with a strong sense of personal responsibility.
- Works effectively in fast-paced environments, both independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Ability to effectively exchange information
- Ability to maintain confidentiality
- Ability to make decisions
- Relationship building
Information Managment Technician
Royal Newfoundland Constabulary
04.2024 - 10.2024
- Provide technical and administrative support for records and information service in a law enforcement environment.
- Data maintenance and data retrieval from law enforcement databases which required a high level of accuracy, confidentiality and independence.
- Respond to information requests through established procedures and delivery systems and collect and maintain statistical data;
- Provide workflow coordination, guidance and or direction to new employees and other staff.
- Adhere to the compliance of information management policies, legislation and access to information;
- Oversee the operations of divisional equipment and perform other related duties as required.
- Collaborated with cross-functional teams to streamline data reporting practices.
Information Management Technician I
Legal Aid NL
06.2022 - 04.2024
- Ensures filing and adherence to Records Retention and Disposition Schedules
- Performs database searches, copying, filing and other clerical tasks in support of IM initiates
- Development, revision, and maintenance of Records Management best practices
- Informs senior colleagues of issues and processes that impact RM • Supervises transportation dormant/inactive records to offset storage locations
- Retrieves records, refiles closed files as requested Assists in the preparation for annual records and disposal and travel to area offices to assist in file audits and disposal in accordance with RRDS and other tasks required
- Monitors physical condition of records and help with preservation of physical files
- Adheres to procedures and legal requirements which affect access to information
- Culling of files
- Adheres to instructions and work processes
- Ease in learning new software
- Provide accurate information to others.
Stocker
Costco
10.2020 - 11.2022
- Follows merchandising standards and practices. Aligns product, collects and returns stray items, stocks to maintain high product levels.
- Communicates with supervisors and managers to determine merchandising plan and priorities. Writes list of products to be brought from steel, by forklift driver, for stocking.
- Uses box knife to cut boxes for display/accessibility of product and to cut twine or shrink-wrap from pallet. Wraps or ties and tags pallets to be returned to steel.
- Stocks opened cases on shelves. Moves and positions pallets of merchandise using manual pallet jack. Stacks product from partial pallets onto full pallets.
- Follows all safety and security procedures.
- Pulls loose cardboard and slip-sheets from floor. Clears sales floor of debris and sweeps. Removes empty pallets from the sales floor. Operates cardboard bailer and trash compactor. Rewraps loose product using shrink-wrap machine.
- Provides prompt and courteous member service. Helps members to load large items into their cart, directs members to products, relates product status knowledge.
Storekeeper I
Eastern Health
01.2017 - 01.2018
- Received and examined products, to compare with records and verify accuracy of shipment. When verified, the system was updated with any products that were shipped or received during the day. Shipment was also examined for damage.
- Distributed products to designated areas (Dry goods in warehouse, Frozen in the freezer and perishables in refrigerators), ensuring the production floor and warehouse was stocked with products as needed.
- Picked from stock to distribute to different areas.
- Performed physical inventory counts which prevented overstock, understock, and wastage.
- Ensured safe and efficient sorting, counting and preparation of product for delivery to hospitals.
- Worked closely with external suppliers.
Product Processor
Best Buy
01.2016 - 01.2017
- Ensured program guidelines were followed by confirming rain checks follow-ups were completed.
- Supported product integrity by processing products in timely and organized manner, up-stocking, and down-stocking products on the floor shelves, according to company standards, stock and process media shipments, and complete ad set changes and signage.
- Responsible for receiving and shipping store merchandise including removing merchandise from truck, comparing against packing lists, and applying security tags to the product and moving it to the sales floor or warehouse storage.
Project Coordinator
Irish Loop Development Board
01.2008 - 01.2009
- Managed a Community Investment Profile Initiative project consisting of four researchers and one data entry operator.
- Identified all businesses and non-governmental organizations within the Irish Loop.
- Reviewed all collected data with the data entry operator to confirm accurateness.
- Scheduled weekly meetings and reported all work and progress to the Executive Director.
- Completed a final report which was submitted to the provincial government.
Education
Diploma - Information Management
College of The North Atlantic
St. John's, NL01.2019
Diploma - Supply Chain & Logistics
Eastern College
St. John’s, NL01.2016
Information Technology
Lawrence College
St. John’s, NL01.1998
Computer Studies
Keyin Technical College
St. John’s, NL01.1996
Skills
- Records inventory, appraisal, retention, and disposition
- Data Collection
- Quality Assurance
- Records Storage & Conversion
- Data Entry
- Microsoft Office
- Time Management Skills
- Problem Solving
- Customer Support
- Merchandising
- Shipping/Receiving
- Inventory Management/Delivery
- Photocopying, scanning, faxing, receive and forward messages, prepare outgoing mail and packages for pickup
Languages
English
Native or Bilingual
Timeline
Information Management Technician IIA
Government Of Newfoundland And Labrador
04.2024 - Current
Information Managment Technician
Royal Newfoundland Constabulary
04.2024 - 10.2024
Information Management Technician I
Legal Aid NL
06.2022 - 04.2024
Stocker
Costco
10.2020 - 11.2022
Storekeeper I
Eastern Health
01.2017 - 01.2018
Product Processor
Best Buy
01.2016 - 01.2017
Project Coordinator
Irish Loop Development Board
01.2008 - 01.2009
Diploma - Information Management
College of The North Atlantic
Diploma - Supply Chain & Logistics
Eastern College
Information Technology
Lawrence College
Computer Studies
Keyin Technical College