Summary
Overview
Work History
Education
Skills
Timeline
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Melinda Rivera

Fresno

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

22
22
years of professional experience

Work History

Phlebotomist

Fresno Pace For Seniors
07.2022 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Packaged and shipped specimens to central lab daily.

IHSS Care Provider

IHSS - In Home Supportive Services
02.2021 - Current
  • Provided transportation for clients to medical appointments, social events, and other necessary outings.
  • Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
  • Collaborated with healthcare professionals to develop personalized care plans for optimal results.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.

Waitress

Javier's Mexican Restaurant and Cantina
07.2018 - 04.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Medical Assistant Intern

Fresno Pediatrics
05.2013 - 07.2013
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
  • Created and prepared patient charts accurately for clinics and medical professionals.
  • Enhanced patient comfort by providing compassionate care and support during pediatric exams and procedures.
  • Completed EKGs and other tests based on patient presentation in office.

Customer Service Cashier

Wal-Mart Supercenter
03.2003 - 06.2013
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.

Education

Phlebotomy License -

Sanger Adult
Fresno
06-2022

Medical Assistant Diploma -

UEI College
Fresno, CA
11-2012

High School Diploma -

Mountain View Independent Study School
Reedley, CA
06-2001

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • HIPAA compliance
  • Quality control
  • Time management
  • Certified in CPR/AED
  • Multitasking Abilities
  • Team leader
  • Organizational skills
  • Customer service
  • Excellent communication

Timeline

Phlebotomist

Fresno Pace For Seniors
07.2022 - Current

IHSS Care Provider

IHSS - In Home Supportive Services
02.2021 - Current

Waitress

Javier's Mexican Restaurant and Cantina
07.2018 - 04.2022

Medical Assistant Intern

Fresno Pediatrics
05.2013 - 07.2013

Customer Service Cashier

Wal-Mart Supercenter
03.2003 - 06.2013

Phlebotomy License -

Sanger Adult

Medical Assistant Diploma -

UEI College

High School Diploma -

Mountain View Independent Study School

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Melinda Rivera