Melinda Cordero
Cypress
Summary
Results-driven Pharmacy Technician with a strong focus on labeling accuracy and drug utilization review. Experienced in training personnel and ensuring adherence to healthcare regulations, contributing to seamless pharmacy operations. Detail-oriented Pharmacy Technician with expertise in aseptic techniques, HIPAA compliance, and labeling accuracy. Committed to maintaining patient confidentiality and ensuring adherence to pharmacy regulations. Detail-focused Pharmacy Technician recognized for productivity and efficiency in completing tasks. Skilled in medication dispensing, inventory management, and pharmaceutical calculations. Excel at communication, teamwork, and customer service, ensuring smooth pharmacy operations. Committed to maintaining accuracy and confidentiality in handling prescriptions and patient information.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Ready Meds Pharmacy
Everett
05.2020 - 09.2024
- Processed prescriptions accurately using pharmacy management software.
- Provided guidance to customers on medication inquiries and health consultations, enhancing patient understanding.
- Maintained inventory levels, restocking medications as needed.
- Prepared and labeled prescription medications for dispensing.
- Collaborated with pharmacists to promptly resolve prescription issues, ensuring accurate medication delivery.
- Ensured compliance with safety regulations and pharmacy policies.
- Trained new staff on operational procedures and customer service standards.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Addressed customer complaints effectively, fostering a positive experience and maintaining professionalism.
- Assisted in training new employees on pharmacy procedures.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Verified prescriptions and drug labels, documents and packages.
- Interpreted and processed medication orders under supervision of pharmacist.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
Pharmacy Technician
Seattle Cancer Care Allian/Agencyce
Seattle
03.2020 - 05.2020
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Pharmacy Technician
Albertsons Pharmacy
Bainbridge Island
03.2019 - 05.2020
- Processed prescriptions accurately using pharmacy management software.
- Assisted customers with medication inquiries and health consultations.
- Maintained inventory levels, restocking medications as needed.
- Prepared and labeled prescription medications for dispensing.
- Collaborated with pharmacists to resolve prescription issues efficiently.
- Ensured compliance with safety regulations and pharmacy policies.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Verified prescriptions and drug labels, documents and packages.
- Interpreted and processed medication orders under supervision of pharmacist.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
Pharmacy Technician
Mercury Pharmacy
Seattle
10.2018 - 03.2019
- Processed prescriptions accurately using pharmacy management software.
- Assisted customers with medication inquiries and health consultations.
- Maintained inventory levels, restocking medications as needed.
- Prepared and labeled prescription medications for dispensing.
- Ensured compliance with safety regulations and pharmacy policies.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Organized work areas so that everything was easily accessible when needed.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
Pharmacy Technician
Bartell Drugs Corporation
Seattle
03.2017 - 10.2018
- Processed prescriptions accurately using pharmacy management software.
- Assisted customers with medication inquiries and health consultations.
- Maintained inventory levels, restocking medications as needed.
- Prepared and labeled prescription medications for dispensing.
- Collaborated with pharmacists to resolve prescription issues efficiently.
- Ensured compliance with safety regulations and pharmacy policies.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Managed filing of prescriptions, both electronically and manually.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Restocked shelves with new supplies of medications as needed.
- Organized work areas so that everything was easily accessible when needed.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Interpreted and processed medication orders under supervision of pharmacist.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Prepared compound medications under the supervision of a licensed pharmacist.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
- Monitored prescription refill requests and communicated with patients regarding their status.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
Education
Bachelor of Science - Pharmacy
Philippine Womens University
Manila, Philippines03-1977
Skills
- Aseptic techniques
- HIPAA
- Labeling accuracy
- Labeling prescriptions
- Drug utilization review
- Pharmacy ethics
- Proper labeling
- Compounding techniques
- Healthcare regulations
- Patient confidentiality
- Confidentiality and HIPAA
- Dosage form preparation
Languages
Spanish
Limited
Arabic
Limited
Accomplishments
Deans List- Number one in sales among Qfc retail
- Exceeds sales in Shiraz Pharmacy
Certification
- Pharmacy Technician - VA 00068094 Washington Board of Pharmacy
Timeline
Pharmacy Technician
Ready Meds Pharmacy
05.2020 - 09.2024
Pharmacy Technician
Seattle Cancer Care Allian/Agencyce
03.2020 - 05.2020
Pharmacy Technician
Albertsons Pharmacy
03.2019 - 05.2020
Pharmacy Technician
Mercury Pharmacy
10.2018 - 03.2019
Pharmacy Technician
Bartell Drugs Corporation
03.2017 - 10.2018
Bachelor of Science - Pharmacy
Philippine Womens University