Summary
Overview
Work History
Education
Skills
Timeline
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Melinda Cole, RPR

Mount Pearl

Summary

Dedicated Human Resources professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience

Work History

Human Resources Officer

Choices for Youth
04.2021 - Current
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Oversaw full cycle recruitment from advertisement to onboarding.
  • Complete technical onboarding, creating employee accounts, preparation and deploy employee phones. IT Liaison for 5 plus years.
  • Oversaw promotions and position changes and handled paperwork.
  • Administered benefits programs, analyzed compensation and other competitive data and prepared budgets.
  • Oversaw HR needs for 130 employees operating across 4 locations.
  • Prepared new hire letters, employee contracts and corporate policies.
  • Updated HR database with new employee information, changes in benefits and other details.
  • Organized company-wide events designed to boost employee morale.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.

Child and Youth Care Worker

Key Assets
10.2020 - Current
  • Completed clear and concise documentation of youth behavior and actions.
  • Utilized system model to teach youth life skills in accordance with individualized treatment plans.
  • Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.
  • Listened to clients' concerns and provided encouragement and support.
  • Collaborated with other professionals to coordinate comprehensive care for clients.

Human Resources Administrator

Choices for Youth
04.2019 - 04.2021
  • Answered employee inquiries regarding health benefits HRIS, and leave balances.
  • Coordinated ongoing technical training for 130 employees.
  • Prepared new hire letters, employee contracts and corporate policies.
  • Updated HR database with new employee information, changes in benefits and other details.
  • Organized company-wide events designed to boost employee morale.
  • Created new employee accounts as IT liaison.
  • Preparation and deploy 90 employee cell phones.
  • Carried out day-day-day duties accurately and efficiently.
  • Maintained energy and enthusiasm in fast-paced environment.

Office Manager

Choices for Youth
03.2017 - 04.2019
  • Maintained computer and physical filing systems.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Managed office operations while scheduling appointments for department managers.
  • Coordinated special projects and managed schedules.
  • Sourced vendors for special project needs and negotiated contracts.
  • Prepared meeting materials and took clear meeting minutes to distribute to Executive Level Staff and Board of Directors.
  • IT liaison, submitted inquiries on portal system, troubleshoot small IT related issues.
  • Managed and organized travel for Executive employees.
  • Managed 90 cell phones for employees.

Education

Certificate - Human Resources Professionals Program

Gardiner Centre
St. John's
08.2020

Designation - Association of Professional Recruiters of Canada

Institute of Professional Management
Ottawa, ON
06.2023

Diploma - Office Administration

Keyin College
St. John's
03.2017

Diploma - Child And Youth Care With Addiction Support Worker

Eastern Academy
St. John's
05.2012

High School Diploma -

Bishops College`
St. John's

Skills

  • Recruitment and Selection
  • Employee Orientation
  • Human Resources Management Systems
  • Benefits Administration
  • Administration and Operations
  • Friendly and Relatable
  • Adaptable and Resilient
  • Skilled in Microsoft Office
  • Organizational Skills

Timeline

Human Resources Officer

Choices for Youth
04.2021 - Current

Child and Youth Care Worker

Key Assets
10.2020 - Current

Human Resources Administrator

Choices for Youth
04.2019 - 04.2021

Office Manager

Choices for Youth
03.2017 - 04.2019

Certificate - Human Resources Professionals Program

Gardiner Centre

Designation - Association of Professional Recruiters of Canada

Institute of Professional Management

Diploma - Office Administration

Keyin College

Diploma - Child And Youth Care With Addiction Support Worker

Eastern Academy

High School Diploma -

Bishops College`
Melinda Cole, RPR