MELINDA CHA
Fresno
Summary
Experienced with providing patient care and support in clinical settings. Utilizes effective communication and organizational skills to assist nursing staff. Knowledge of maintaining patient comfort and operational efficiency in healthcare environments.
Overview
11
11
years of professional experience
Work History
Associates
Amazon Delivery Station
10.2018 - 03.2019
- Processed and sorted over 1,500 products daily, ensuring 100% accuracy in inventory management
- Streamlined the picking and packing process, and improving customer satisfaction scores
- Operated barcode scanners on products
- Ensure product meets quality requirements
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Stocked merchandise, clearly labeling items, and arranging according zip code.
- Improved reporting accuracy, implementing new data management system.
Nursing Assistant
Community Regional Medical Center
11.2016 - 09.2018
- Assisted patient in Cardiac Progressive Care Unit
- Facilitated daily care for 15 patients, enhancing their comfort through personal assistance
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, and blood pressure.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Documented care actions by completing records and logs in medical software system.
- Maintained detailed patient records, ensuring accurate documentation of care and treatment plans.
- Monitored vital signs for changes in patient health, providing timely updates to nursing staff.
- Participated in regular staff meetings to discuss emerging issues within the unit, contributing ideas for quality improvement initiatives.
- Assisted nursing staff with wound care procedures for faster healing and reduced infection rates.
Certified Nursing Assistant
Golden Living Center
10.2015 - 01.2018
- Delivered high-quality care to residents in a long-term care facility, during two years
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments
- Helping patients move safely, including transferring between beds, chairs, and wheelchairs, and assisting with walking
- Assisting patients with meals, including feeding those who cannot feed themselves.
- Observing patients for any changes in their condition and reporting them to nurses or other healthcare professionals.
Cashier
Stater Brothers Market
02.2008 - 03.2011
- Welcomed customers and helped determine their needs.
- Acquired skills to be entrusted with cash handling at the register
- Presented high potential customer services at all times
- Keep track of team members' tasks
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Communicated clearly and positively with team members and management
- Managed phone call transfers and merchandise organization
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Certificate of Completion - Nursing Assistance
Pacific Health Education
Fresno, CA07.2024
Diploma - General Education
Monache High School
Porterville, CA06.2007
Skills
- Medical Care Knowledge & Terminology
- Certified BLS & CPR
- ADL
- Patient Care & Safety
- Privacy / HIPAA Regulations
- Vital Sign & Patient monitoring
- Team collaboration
- Work Planning and Prioritization
- Process improvement
- Verbal and written communication
- Workplace safety
- Courteous and professional
- Computer skills
Timeline
Associates
Amazon Delivery Station
10.2018 - 03.2019
Nursing Assistant
Community Regional Medical Center
11.2016 - 09.2018
Certified Nursing Assistant
Golden Living Center
10.2015 - 01.2018
Cashier
Stater Brothers Market
02.2008 - 03.2011
Diploma - General Education
Monache High School
Certificate of Completion - Nursing Assistance
Pacific Health Education
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