Melina Romero
Lakeside
Summary
I have enjoyed a 23 year career in customer service within the food and culinary industry. As a business owner, I have worked through many different types of challenges and feel this has provided me with the skills needed to benefit the Padres organization. I have transitioned to the next chapter in my career and want to continue to use my customer service experiences while engaging in my passion for baseball and more specifically the Padres organization.
Overview
22
22
years of professional experience
Work History
Eccentric International Chefs
Santee
02.2004 - 12.2025
- Managed customer service team to optimize service quality and operational efficiency.
- Answered phone calls and responded to questions and concerns.
- Evaluated employee job performance and motivated staff to improve productivity.
- Addressed customer inquiries to increase customer satisfaction ratings.
- Delegated work to staff, setting priorities and goals.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Implemented marketing strategies to increase brand visibility and market presence.
- Monitored inventory levels and coordinated restocking processes effectively.
- Maintained relationships with existing clients by providing superior customer service.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Created marketing campaigns to attract new customers.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Hosted special events to boost brand awareness and increase community engagement.
- Organized events such as trade shows and conferences.
Education
Associate of Arts - Sociology
Southwestern College
Chula Vista, CA06-2000
Skills
- Customer service
- Team leadership
- Event planning
- Social media marketing
- Problem solving
- Analytical thinking
- Collaboration and teamwork
- Bilingual English/Spanish
Languages
Spanish
Professional
Accomplishments
Eccentric International Chefs received Business of the Year from the Santee Chamber of Commerce and yearly recognition for community engagement
References
References available upon request.
Timeline
Eccentric International Chefs
02.2004 - 12.2025
Associate of Arts - Sociology
Southwestern College