MELINA RIOS - SAPINOSO
Brentwood
Summary
Dynamic and results-driven professional with a proven track record at Lululemon Athletica, enhancing operational efficiency through innovative procedures and effective team training. Skilled in customer service and task delegation, I excel in fostering strong team dynamics and ensuring staff success, contributing to a thriving workplace environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
PRODUCT OPERATIONS LEAD
Lululemon Athletica
09.2024 - Current
- Implemented new operational procedures, resulting in an increase in process efficiency.
- Established performance metrics to evaluate operational efficiency and guide team objectives.
- Trained new employees on operational protocols, significantly reducing onboarding time.
- Ensuring all staff members have the necessary resources, training and support to carry out their roles successfully.
RECREATION LEADER
City of San Jose Parks, Recreation, and Neighborhood Services
San Jose
04.2022 - Current
- Develop and organize age-appropriate physical, creative, and social activities tailored to the appropriate age groups of children aged 5-12, leading to increased engagement and holistic development.
- Provided valuable behavioral feedback to parents and family members on a daily basis, nurturing lasting connections with returning participants.
- Efficiently produce and provide punctual documentation and reports customized to program needs, guaranteeing smooth communication and data precision.
OPERATIONS ASSISTANT
San Jose State University Spartan Recreation and Aquatics Center
San Jose
04.2022 - 05.2023
- Cultivated a hospitable gym environment by guiding patrons through facilities, addressing equipment inquiries, and addressing daily complaints resulting in enhanced overall customer satisfaction.
- Provided personalized guidance to patrons, ensuring proper form and safety protocols while utilizing equipment and facilities.
- Demonstrated adaptability and efficiency in a high-paced environment by maintaining equipment, activity spaces, and study areas.
Education
B.S. - Kinesiology, Inclusive Physical Activity in Communities
San Jose State University
San Jose, CA05-2023
Skills
- Customer service
- Effective communication
- Strong team building skills
- Task delegation
- Inventory coordination
- Staff supervision
Certification
American Red Cross Adult and Pediatric First Aid/ CPR/ AED Certification
References
References available upon request.
Timeline
PRODUCT OPERATIONS LEAD
Lululemon Athletica
09.2024 - Current
RECREATION LEADER
City of San Jose Parks, Recreation, and Neighborhood Services
04.2022 - Current
OPERATIONS ASSISTANT
San Jose State University Spartan Recreation and Aquatics Center
04.2022 - 05.2023
B.S. - Kinesiology, Inclusive Physical Activity in Communities
San Jose State University
Similar Profiles
SHARON ROSHAN JOHNSHARON ROSHAN JOHN
Senior QA & Product Enablement Engineer at Lululemon AthleticaSenior QA & Product Enablement Engineer at Lululemon Athletica
Tessa SteinTessa Stein
Visual Merchandising Manager at Lululemon AthleticaVisual Merchandising Manager at Lululemon Athletica
CHRISTINE LONGCHRISTINE LONG
Asset Protection Specialist at Lululemon AthleticaAsset Protection Specialist at Lululemon Athletica
Vivian LiVivian Li
GSI Digital Educator at lululemon athleticaGSI Digital Educator at lululemon athletica
Jack H. OttenJack H. Otten
Biomedical Engineering Intern at Veteran Affairs, St. Louis MOBiomedical Engineering Intern at Veteran Affairs, St. Louis MO