Summary
Overview
Work History
Education
Skills
References
Languages
Certification
Timeline
Generic

Melina Morsch

Niagara on the Lake,ON

Summary

Offering 8 years in human resources and business management. Experienced Talent/Performance Management, Recruitment/Selection, Training & Development, HR Policy and Strategic Planning. Highly effective in maintaining strong and productive employee relations. Enterprising business owner and staff coordinator, successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Owner/Operator

FoxDen Goat Yoga Inc.
08.2015 - Current
  • Managed day-to-day business operations.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.

Sr. Human Resources Generalist

Starbucks Coffee Canada
03.2004 - 01.2008
  • Facilitated annual performance reviews that offered constructive feedback, setting goals for professional growth and development among staff members.
  • Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.
  • Maintained up-to-date knowledge of labor laws and regulations to ensure company-wide compliance with industry standards.
  • Coordinated internship programs that provided valuable learning experiences for students while contributing skilled labor to the organization.

Human Resources Manager

Eberspacher Exhaust Systems
01.2003 - 01.2004
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.

Human Resources Coordinator

Husky Injection Molding Systems
01.2001 - 01.2003
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Conducted new employee onboarding and provided ongoing orientation training.
  • Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
  • Completed background and reference checks to facilitate hiring and onboarding of employees.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Coordinated onboarding processes, providing new hires with a smooth transition into the company culture.

Education

Bachelor of Arts -

Ryerson University
Toronto, ON

Human Resources Management - Human Resources Management

Humber College
Toronto, ON

Bachelor of Creative Advertising - Marketing

Seneca College of Applied Arts And Technology
North York, ON

Skills

  • Health and Safety Compliance
  • Project Management
  • Staff Training
  • Employee Relations
  • Recruitment/Retention
  • Operations Management
  • Documentation And Reporting
  • Hiring
  • Business Planning
  • Personnel Management
  • Staff Training and Development
  • Operations Oversight

References

Available upon request.

Languages

English
Native or Bilingual

Certification

St. Johns Ambulance, First aid training.

200 Hour Yoga Teacher certification.

Timeline

Owner/Operator

FoxDen Goat Yoga Inc.
08.2015 - Current

Sr. Human Resources Generalist

Starbucks Coffee Canada
03.2004 - 01.2008

Human Resources Manager

Eberspacher Exhaust Systems
01.2003 - 01.2004

Human Resources Coordinator

Husky Injection Molding Systems
01.2001 - 01.2003

Bachelor of Arts -

Ryerson University

Human Resources Management - Human Resources Management

Humber College

Bachelor of Creative Advertising - Marketing

Seneca College of Applied Arts And Technology

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Melina Morsch