Summary
Overview
Work History
Education
Skills
Highlightsofqualifications
Professionalmembershipsandassociations
References
Training
Work Profile
Languages
Certification
Timeline
Generic

MELINA JEAN

Ottawa,ON

Summary

I am a Registered Pharmacy Technician with 25 years of experience in a hospital and retail environment.

Overview

26
26
years of professional experience
1
1
Certification
1
1
year of post-secondary education

Work History

Data Analyst

Canadian Blood Services
09.2023 - Current
  • Entering patient named contracts in database
  • Creating reports and communicate findings to stakeholders
  • Auditing data in SAP to verify accuracy
  • Reconciliation of pharmacy invoices

Registered Pharmacy Technician (RPhT)

NorthWest TelePharmacy Solutions
06.2022 - 08.2024
  • Translating English content to French & voiceover LMS modules

Registered Pharmacy Technician and former Pharmacy Drug Distribution Coordinator

Élisabeth Bruyère Hospital and Saint-Vincent Hospital
05.1999 - 12.2023
  • Overseeing daily operations including but not limited to, technical workload by assigning duties and scheduling the pharmacy technicians
  • Overseeing the training of students, and new staff members (including pharmacists)
  • Developing policies and procedures
  • Managing narcotic products and intravenous admixtures
  • Managing inventory and product orders by overseeing the monitoring, warehousing, control and data entry of the pharmacy drug inventory and budget
  • Thorough knowledge of Meditech & experience with Kroll system
  • Pharmacy Technician Bridging Program Online Instructor for Selkirk College
  • Product Preparation in English and French
  • Management of Drug Distribution in English & French
  • Facilitating PLAR exams in English & French

Bilingual Patient Support Specialist

McKesson Canada
06.2022 - 08.2023
  • Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients
  • Coordinate cases with insurance companies, physician offices and healthcare professionals
  • Coordinate pharmacy processes required once funding has been obtained
  • Responsible to report all adverse events to the assigned units/departments

NAPRA Pharmacy Technician Online Instructor

Selkirk College
09.2014 - 12.2018
  • Helped students explore concepts with engaging, learning-focused activities.
  • Provided timely feedback on assignments, allowing students to improve their performance throughout the course.
  • Managed course deadlines effectively, balancing workload expectations while promoting valuable skill development for students.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Enhanced student understanding of pharmacy technician concepts by incorporating real-world examples and case studies.
  • Mentored new pharmacy technician instructors on best teaching practices, contributing to their professional growth and success within the program.
  • Evaluated students' competencies through written assignments and examinations.

Education

Pharmacy Assistant Program -

Algonquin College
Ottawa, ON
08.1998 - 05.1999

Skills

  • Leadership skills
  • Building key relationships
  • Representing public interests
  • Adapting to change
  • Handling multiple responsibilities
  • Controlling difficult cases
  • Making decisions
  • Delegating responsibilities
  • Communicating in English and French
  • Technical skills
  • Reading and interpreting prescriptions
  • Purchasing inventory
  • Knowledge of call center concepts

Highlightsofqualifications

Building key relationships with individuals from diverse backgrounds, cultures and belief systems, Representing with passion and professionalism a company's public interests, Adapting to change and helping other individuals adapt, Handling multiple responsibilities simultaneously while adhering to strict regulations, Controlling difficult cases by maintaining diplomacy and composure in emotional situations, Making decisions and, if necessary, delegating responsibilities, Communicating in English and French (perfectly bilingual), Read and interpret prescriptions and entering them accurately in the computer system, Purchasing inventory through wholesalers and other drug companies, Knowledge of call center concepts

Professionalmembershipsandassociations

  • Liability insurance to practice as a Registered Pharmacy Technician (RhPT)
  • College of Pharmacists of Ontario: Registered Pharmacy Technician (RhPT)
  • Herzing College: Former Board Advisory Member
  • Member of the Medication Transformation Committee
  • Member of the Committee to implement unit dose drug distribution system at Saint-Vincent Hospital and mobile medication carts (WOW - workstation on wheels) at both Élisabeth Bruyère Hospital and Saint-Vincent Hospital

References

References are available upon request.

Training

Algonquin College, Ottawa, ON, Pharmacy Assistant Program, 05/01/99

Work Profile

I am a Registered Pharmacy Technician with experience in a hospital setting, pharmacy program instructor and student mentor. I am currently an Analyst, Special Authorization with the Formulary Team at Canadian Blood Services.

Languages

English
Native or Bilingual
French
Native or Bilingual

Certification

  • Injection training
  • Completed The Education Program for Immunization Competencies (EPIC)

Timeline

Data Analyst

Canadian Blood Services
09.2023 - Current

Registered Pharmacy Technician (RPhT)

NorthWest TelePharmacy Solutions
06.2022 - 08.2024

Bilingual Patient Support Specialist

McKesson Canada
06.2022 - 08.2023

NAPRA Pharmacy Technician Online Instructor

Selkirk College
09.2014 - 12.2018

Registered Pharmacy Technician and former Pharmacy Drug Distribution Coordinator

Élisabeth Bruyère Hospital and Saint-Vincent Hospital
05.1999 - 12.2023

Pharmacy Assistant Program -

Algonquin College
08.1998 - 05.1999

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