Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

melika Sheikholeslami

Newmarket,ON

Summary

A driven and talented individual with a Diploma and a demonstrated history of success in management and customer service positions. I possess unique skills, including effective communication with children and adults, a strong work ethic, and a high degree of responsibility. Fluent in both Farsi and English, . I am committed to delivering excellent service and achieving success in all professional endeavors. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

7
7
years of professional experience

Work History

Team Member

Tim Hortons
01.2022 - Current
  • Over two years of experience in the fast-paced environment of Tim Hortons
  • Developed excellent communication and organizational skills by interacting with customers and managing daily operations
  • Learned to operate as a team member, effectively listening to customers' needs, and providing prompt and efficient service
  • Strengthened my ability to work under pressure, maintaining high standards of quality and timeliness.

PCR Test Manager

Borj Travel Agency
01.2019 - 01.2021
  • Managed Covid-19 PCR test scheduling for passengers, ensuring timely and efficient service
  • Gained valuable experience in management, customer service, and maintaining organizational responsibility.

Assistant

Rainbow Kindergarten
01.2018 - 01.2020
  • Assisted in managing daily activities and caring for children
  • Enhanced problem-solving skills, planning, and daily organization
  • Developed a patient and compassionate approach, crucial for working with children.

Education

Diploma -

Virtual Toronto School Bored

Skills

  • Customer Service
  • Computer Knowledge
  • Teamwork
  • Good Listener
  • Leadership
  • Organization
  • Responsibility
  • Bilingual: English and Farsi
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving

Languages

English
Full Professional
Persian
Native or Bilingual

Timeline

Team Member

Tim Hortons
01.2022 - Current

PCR Test Manager

Borj Travel Agency
01.2019 - 01.2021

Assistant

Rainbow Kindergarten
01.2018 - 01.2020

Diploma -

Virtual Toronto School Bored
melika Sheikholeslami