Melik Cotton
Merced,CA
Summary
Detail-Oriented Professional with superb people skills. Courteous and helpful individual with motivation to grow in the right company.
Overview
7
7
years of professional experience
Work History
Ramp Agent
Southwest Airlines
06.2023 - Current
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
- Must be able to be alert to moving vehicles or aircraft and use radio equipment. Must be able to communicate information and instructions verbally and/or via radio equipment.
- Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan.
- Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers.
- Provide friendly service to and maintains positive relationships with all internal and external Customers.
Program Manager
Right At School
09.2022 - 04.2023
- Lead a team of educators and/or assistant teachers to ensure the delivery of engaging, interactive educational experiences and curriculum
- Develop strong relationships with school administration, parents, & PTA organizations in order to provide the best care for children and ensure customer satisfaction
- Manage staff compliance with district-specific policies and procedures
- Maintain excellent communication with varied audience including children, parents, staff and school personnel
- Model positive guidance and effective classroom management to maintain the safety, well-being and attention of all children while supporting homework completion, leading fun fitness activities, and guiding children at play
- Lead the educator and assistant teacher team in organizing program materials for lessons and activities, as well as document attendance, incidents and other observations
- Manage and order supplies as needed according to curriculum
- Meet and report regularly to the Area Manager regarding program, site, and staff performance
Youth Development Professional
Boys & Girls Clubs Of America
03.2022 - 09.2022
- Helped set appropriate goals and plans to achieve targets.
- Assisted with educational needs through tutoring and homework assistance.
- Worked directly with at-risk or youth offenders to improve life skills.
- Ensure programs, services, and activities are planned and implemented.
- Promote safety of members and quality in program at all times virtually or in person
- Plan, organize and implement activities designed to improve students' academic, social and emotional performance
- Initiate new programs with the approval of the Site Director
- Supervise youth and communicate with staff, director, parents and teachers about student's behavior and progress
- Manage active participation of all youth during activities
- Coordinate and implement project-based learning lesson plans
- Assist with homework, tutoring and individual learning lesson activities
- Track students' performance with spreadsheets and journals daily/weekly
Sales Associate
GameStop
09.2021 - 03.2022
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Establish or identify prices of goods, services, or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Maintain clean and orderly checkout area and complete other general cleaning duties, such as mopping floors and emptying trash cans.
- Supervise others and provide on the job training.
Summer Camp Counselor
Hayward Area Recreation & Park District (HARD)
06.2018 - 08.2021
- Worked with children of varying age, interest, skill and developmental levels.
- Supported children by actively listening and offering encouragement.
- Implemented camp activities fostering physical, social and emotional growth.
- Direct daily functions for summer camp dedicated to creating engaging recreational opportunities for children, adults, and families.
- Design and implement weekly schedule, activities, and programming for camp group.
- Identify and respond to camper behavioral issues, and report concerns to camp leadership.
- Maintain accurate program records, including incident reports, logs, and daily attendance reports.
- Communicate with parents regarding participant experiences and expectations.
Courtesy Clerk
Lucky Supermarket
02.2018 - 06.2018
- Greeted customers promptly.
- Kept work areas clean, neat and organized for maximum productivity.
- Returned unwanted items to correct store locations and placed in an attractive manner.
- Bagged customer items in an efficient manner using proper techniques to protect delicate items and separate different groups of merchandise.
- Moved new inventory to sales floor and arranged on shelves or other displays in an attractive manner.
Child Caretaker
Little Bear Family Childcare
02.2017 - 02.2018
- Assist in the care of children.
- Prepared meals.
- Help with homework.
- Ensuring the children play area is always clean and safe at all times.
- Collect payment, issued receipts.
- Filed paperwork and organized computer-based information.
Education
General Education
Leadership Public School, Hayward
Hayward, CA2019
Skills
- Strong problem solver
- Customer service-oriented
- Professional and mature
- Pleasant demeanor
- Articulate and well-spoken
- Works well under pressure
- Flexible
- People Person/Kind
Timeline
Ramp Agent
Southwest Airlines
06.2023 - Current
Program Manager
Right At School
09.2022 - 04.2023
Youth Development Professional
Boys & Girls Clubs Of America
03.2022 - 09.2022
Sales Associate
GameStop
09.2021 - 03.2022
Summer Camp Counselor
Hayward Area Recreation & Park District (HARD)
06.2018 - 08.2021
Courtesy Clerk
Lucky Supermarket
02.2018 - 06.2018
Child Caretaker
Little Bear Family Childcare
02.2017 - 02.2018
General Education
Leadership Public School, Hayward
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