Melih Turan
Bakirkoy / Istanbul,IST
Summary
Dynamic leader with extensive experience at Turkish Cargo, specializing in logistics coordination and team building. Excelled in enhancing operational efficiency and staff development, resulting in significant customer satisfaction and repeat business. Skilled in conflict resolution and organizational development, with a proven track record of fostering collaborative environments and achieving organizational goals.
Energetic manager successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Hard-working Manager with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Proactive and goal-oriented professional time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
25
25
years of professional experience
Work History
Cargo Operations Agent
Turkish Cargo
03.1999 - 09.2009
Cargo Manager
Turkish Cargo
09.2009 - 01.2012
Cargo Acceptance Supervisor
Turkish Cargo
02.2012 - 06.2014
Cargo Manager
Turkish Cargo
06.2014 - 01.2019
- Developed strong relationships with cargo agencies, resulting in increased customer satisfaction and repeat business.
- Increased the volume of the air cargo between Turkiye and Lebanon
- Made the agreements with the groung handling company more efficient for the benefit of the company.
Cargo Coordination Supervisor
Turkish Airlines / Turkish Cargo
01.2019 - 08.2024
- Oversaw daily flight operations, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved air cargo customer satisfaction with timely solved to operational problems, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collaborated with other departments and third parties to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Negotiated with vendors to secure cost-effective contracts, resulting in significant budget savings.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Created and managed project plans, timelines and budgets.
- Took precautions by anticipating possible operational disruptions and managed the airport operation smoothly.
- Managed special cargo loading operations for aircrafts and storage operations for air cargo.
Education
MBA - Business Administration
Anadolu University
Istanbul01-2003
BBA - Foreing Trade
Marmara University
Istanbul01-2000
Skills
- Staff management
- Inventory control
- Staff development
- Staff discipline
- Team building
- Conflict resolution
- Quality control and Business development
- Workflow management
- Task delegation and employee development
- Department organization
- Excellent communication
- Reliability
- Logistics coordination
- International mobility management
- Organizational development
Languages
English
Professional Working
Turkish
Native or Bilingual
Timeline
Cargo Coordination Supervisor
Turkish Airlines / Turkish Cargo
01.2019 - 08.2024
Cargo Manager
Turkish Cargo
06.2014 - 01.2019
Cargo Acceptance Supervisor
Turkish Cargo
02.2012 - 06.2014
Cargo Manager
Turkish Cargo
09.2009 - 01.2012
Cargo Operations Agent
Turkish Cargo
03.1999 - 09.2009
MBA - Business Administration
Anadolu University
BBA - Foreing Trade
Marmara University
Similar Profiles
SEÇİL BAŞARAN SELÇUKSEÇİL BAŞARAN SELÇUK
Training Planning & Development Supervisor at Turkish Airlines / Turkish CargoTraining Planning & Development Supervisor at Turkish Airlines / Turkish Cargo
Fathima Anees AFathima Anees A
Senior Solution Engineer at Turkish Airlines CargoSenior Solution Engineer at Turkish Airlines Cargo
Emanuelle MarchantEmanuelle Marchant
Call center agent - logistics agent at WestJet Cargo - Expair CargoCall center agent - logistics agent at WestJet Cargo - Expair Cargo