Melia Costas

• Optometric Technician with experience performing diagnostic testing, including OCT for glaucoma and macular evaluations, pachymetry, retinal imaging, visual fields, IOP measurements, color vision testing, visual acuities, corneal topography, and refractions. Proficient in both clinical support and front-office operations, including scheduling appointments, insurance verification, and patient intake. Recognized for maintaining an efficient workflow while ensuring every patient feels comfortable, informed, and welcomed.

• Server with experience delivering high-quality customer service in fast-paced dining environments. Demonstrated strong multitasking and communication skills while collaborating with team members to ensure guest satisfaction. Experienced in coordinating and serving private events for groups of up to 150 guests, recognized for organization, professionalism, and the ability to perform effectively under pressure.

Promoted to General Manager within 15 months after demonstrating expertise in customer service, multitasking, and leadership. Experienced in training and mentoring staff, managing financial transactions, overseeing scheduling and inventory, ensuring customer satisfaction, and maintaining positive client relationships.