Microsoft Office Programs, EMR
Melena Josefina Garaygay
RPN
Scarborough,ON
Summary
Skilled Patient Care Coordinator familiar with case management and care planning. Eight -year history as Registered Practical Nurse working in busy healthcare settings prior to transitioning into administrative roles. Comprehensive understanding of care spectrum and processes for care coordination.
Overview
8
8
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
2
2
Language
Work History
Patient Care Coordinator / Clinic Nurse
11.2014 - Current
- Welcomes patients, in person or on the telephone and answers inquiries
- Assisted physicians during patient care
- Book appointments in person and or over the telephone through EMR
- Ensures availability of treatment information by filing and retrieving patient records
- Maintains operations by following policies and procedures
- Made sure information pertaining to patients referrals are sent out on time and completely
- Keeps patients appointments on schedule by notifying provider of patients arrival and any inquiries they may have
Education
Registered Practical Nurse
Centennial College
Progress Campus 01.2011 - 08.2013
Skills
Medical Office ProceduresFront Desk ReceptionPatient RelationsMedical TerminologyPhysician SupportFinancial TransactionsEnglish
Patient care planning
Patient care understanding
Outpatient care
Indirect Patient Care
Patient care services coordination
Patient care documentation
Patient oral care
Patient care improvements
Certification
Registered Practical Nurse - College of Nurses of Ontario (License #AD051964)
Software
Timeline
Patient Care Coordinator / Clinic Nurse
11.2014 - Current
Registered Practical Nurse
Centennial College
01.2011 - 08.2013