Melena Wyndham Gittens
Toronto
Summary
Self-motivated and efficient worker, eager to contribute anywhere through research, strategy and behavioural analysis skills. Always looking for creative solutions using knowledge of Behaviour.
Overview
7
7
years of professional experience
Work History
Executive Assistant
Catalyst Enterprises
02.2025 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Improved office efficiency by implementing new filing systems and document management processes.
Associate, Licensure Professional Corporations
College of Veterinarians of Ontario
04.2024 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments, while being responsible for licensing all Veterinarians in Ontario
- Skilled at working independently and collaboratively in a team environment such as when I was the only member of the team holding the workload as well as when we added and onboarded new members.
- Proven ability to learn quickly and adapt to new situations while processes and legislation change.
- Demonstrated respect, friendliness and willingness to help wherever needed as I was a point of contact for both members of the public as well as the profession,
- Demonstrated strong organizational and time management skills while managing multiple projects.
Junior Strategist
Wyndhams CTL Inc.
09.2023 - 01.2024
- Company Overview: An award winning Barbadian Coffee Roaster and retail/ wholesale distribution company for the Caribbean
- Conducted strategy proposals from research to completion for upcoming projects and seasonal promotional material
- Leading to an increase of 10+ large equipment sales more than usual for this promotion period
- Implemented a focus groups for a client's new product using behavioural science knowledge
- Conceptualised and executed a new training program for implementation with new major client from January 2024
- An award winning Barbadian Coffee Roaster and retail/ wholesale distribution company for the Caribbean
Customer Service Representative / Administrative Assistant ( Part Time)
Wyndhams CTL Inc.
05.2018 - 09.2023
- Responsible for tasks such as customer relations putting to use interpersonal skills
- Coordinated multitude of phone calls, transactions, creating improved systems for managing transaction records
- Utilized skills with QuickBooks for reconciling bank statements of company, creating estimates, reports and price lists
- Also, put in place a system for maintaining timeline
Intern
ChinaGraph London
03.2019 - 05.2019
- Company Overview: Film Media Company
- Responsible for coordination of media content for each film
- Organized the progression of content for various media types
- The main interest being interaction with the James Bond media campaign
- Managed the schedule and timeline to effectively stay on task
- Film Media Company
Education
Bachelor - Behavioural & Social Sciences
IE University
07.2023
Skills
- Behavioural Economics
- Qualitative Research
- Research & Critical Analysis
- Presentation & Public speaking
- UX/UI (Human-oriented design thinking)
- Organisation Behaviour
- Data Organisation
- Team Coordination
- Leadership
- Executive support
- Administrative support
- Strong problem solver
Languages
English
Native or Bilingual
Spanish
Professional Working
Hobbies and Interests
- Painting
- Baking
- Tennis
- Running
- Travel
Certificate in C1 Spanish
After attending language school in Madrid I achieved level C1.
Timeline
Executive Assistant
Catalyst Enterprises
02.2025 - Current
Associate, Licensure Professional Corporations
College of Veterinarians of Ontario
04.2024 - 02.2025
Junior Strategist
Wyndhams CTL Inc.
09.2023 - 01.2024
Intern
ChinaGraph London
03.2019 - 05.2019
Customer Service Representative / Administrative Assistant ( Part Time)
Wyndhams CTL Inc.
05.2018 - 09.2023
Bachelor - Behavioural & Social Sciences
IE University
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