Summary
Overview
Work History
Education
Skills
Awards
Languages
Timeline
Generic

Melchisedek Luzayangamo

Aurora,Canada

Summary

Detail-oriented professional with a strong background in customer service, sales, and data management. Proven expertise in handling confidential information in fast-paced environments. Bilingual in English and French, with excellent communication skills and the ability to work independently under tight deadlines. Skilled in training teams and managing responsibilities with precision and focus. Seeking a role that values communication, reliability, and client-centric service.

Overview

7
7
years of professional experience

Work History

Sales Associate

Rogers Communications
03.2022 - 03.2024
  • Duties include providing consistent and superior customer service, meeting and exceeding monthly sales targets, learning, and operating service software and lead generation
  • Managed appointment bookings efficiently, ensuring accurate scheduling and coordination and processed contracts and documentation with a high degree of accuracy and attention to detail
  • Served as the initial point of contact for walk-in customers and handled high volumes of phone inquiries regarding products and services
  • Handled confidential customer data, ensuring adherence to corporate and government privacy and confidentiality standards

Basketball Coach and Camp Leader

Elite Camps
05.2021 - 09.2021
  • Led and coached groups of student athletes, ensuring a positive experience while providing hands-on coaching, and feedback; ensuring athlete development while providing a supportive and motivating atmosphere
  • Coordinated daily activities and implemented new programs to improve camper engagement
  • Managed camper applications, parent inquiries, and maintained high standards of organization and customer service
  • Gained valuable problem-solving skills and the ability to work under minimal supervision in a dynamic environment

Fulfillment Associate

Walmart
09.2020 - 09.2021
  • Managed stock deliveries, processed orders, and coordinated shipments with high attention to detail, ensuring operational efficiency
  • Generated weekly inventory and delivery reports, assisting with internal forecasts
  • Also required to operate warehouse machinery including forklifts, cherry pickers, and pallet jacks
  • Worked independently in high-pressure environments, consistently meeting deadlines, and delivering excellent work

Graphic Designer

Freelancer
01.2017 - 12.2019
  • Collaborated with clients to deliver custom visual content, working efficiently on tight deadlines
  • Developed creative design for print materials, brochures, banners, and signs.
  • Created engaging social media graphics that drove user engagement and increased online visibility.
  • Conceptualized creative designs for print materials, banners, and signs.
  • Created digital image files for use in digital and traditional printing methods.

Education

Honors - Finance and Business Economics

York University
Toronto, ON
04.2025

Grade 12 -

Aurora High School
Aurora, ON
06.2021

Skills

  • Customer Service
  • Time Management
  • Excellent people skills
  • Accuracy and Attention to Detail
  • Self-Motivation and Initiative

Awards

  • Masters of Math Award, Aurora High School, 2019
  • Sportsmanship Award, OBA, 03/01/21
  • Employee of the Month, Walmart, 11/01/21

Languages

French
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working

Timeline

Sales Associate

Rogers Communications
03.2022 - 03.2024

Basketball Coach and Camp Leader

Elite Camps
05.2021 - 09.2021

Fulfillment Associate

Walmart
09.2020 - 09.2021

Graphic Designer

Freelancer
01.2017 - 12.2019

Grade 12 -

Aurora High School

Honors - Finance and Business Economics

York University

Similar Profiles

CREATE PROFILE
Melchisedek Luzayangamo