MELBIN MATHEWS
Halton Hills,Canada
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and energetic with proven history of implementing corrective actions to drive quality and improve efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Quality Engineer
HPG
Milton, Canada
01.2024 - 09.2025
- Conduct studies and perform Advanced Product Quality Planning - APQP (FAI, PPAP, PFMEA, etc..) and plan, conduct, track and report all QMS audit activities.
- Lead/coordinate cross-functional NPI teams on product launches, apply lessons learned to continuously improve the NPI process.
- Assist or lead a cross-functional team to investigate quality issues and recommend technical solutions - be the Quality champion for Cl activities and perform CAPA problem solving and root cause analysis.
- Study and determine root cause of quality issues with quality tools and implement corrective actions.
- Analysis of internal trends (scrap, SPC data) and customer feedback to drive actions focused on continuous improvement.
- Assist, guide and conduct training programs to different departments such as Engineering, Manufacturing, Quality, planning and procurement in quality related matters to enhance the product quality.
- Clearly and consistently communicate customer Quality expectations to the Organization and provide written technical responses to customers on quality issues as well as performing ongoing reporting to customers.
- Liaise with customers during visits, builds, NPI activities, process/system audits and ensure great customer relations are developed and maintained.
- Maintaining and improving the IS09001 and AS/EN9100 policies and procedures including internal audits.
Quality Technician
HPG
Milton, Canada
10.2021 - 12.2023
- Perform First Article Inspection, Spot checks and Final inspection of Turbine components using micrometers, Vernier calipers, height gauges, Optical Comparator & Co-ordinate measuring machines (CMMs).
- Perform inspection and acceptance of detail parts with flexibility of working in machining, surface finishing, and assembly shops following HPG quality procedures and specific instructions.
- Evaluate products for acceptance criteria and report deviations from tolerances and specifications to the supervisor.
- Interpret CMM reports and mechanical measurements to make necessary changes in the machines.
- Maintain and calibrate different precision measuring instruments such as Micrometers, height gauges and other measuring devices.
- Read and interpret engineering drawings, working with close tolerances.
- Complete diverse paperwork, inspection reports and systems record for traceability and movement of products.
- Perform work safely with heavy parts using a variety of inspection tools.
Service consultant and warranty in-charge
ROYAL ENFIELD
Ernakulam, India
01.2018 - 09.2018
- On-site inspection of vehicles to identify the complaints and document the details for warranty claim approval.
- Identify the complaints of the vehicle and document them for warranty approvals. If needed, provide feedback to the production department regarding the newly arising complaint.
- Handle customer complaints and test-driving vehicles for identifying complaints and services required.
- Translate the customer concerns and complaints to technical terminologies.
- Create estimate and time required for repairs and explain to customers.
Industrial training
SMEC Automations Pvt. Ltd
Ernakulam, India
02.2017 - 07.2017
- Facilitated hands-on workshops to enhance practical skills in automation systems.
- Developed training programs for industrial automation technologies at SMEC Automations.
- Created instructional materials to support training sessions for diverse learner needs.
Education
Post Graduate Diploma - Quality Engineering and Management
Lambton College
North York, ON, Canada08-2021
Post Graduate Diploma - Oil &Gas Piping
SMEC Automations Pvt. Ltd
Ernakulam, Kerala, India02-2017
International General Certificate - Occupational Health and Safety
Institution of occupational health and safety
09-2016
B.Tech. - Mechanical Engineering
University of Kerala
India05-2016
Skills
- Lean Tools
- Kaizen
- JIT
- Poka-yoke
- 5S
- Quality Improvement Tools
- DMAIC
- TQM
- PDCA
- Reliability
- FMEA
- APQP
- PPAP
- Geometric Dimensioning & Tolerance (GD & T)
- Statistical Process Control (SPC)
- Six Sigma Tools
- Root Cause Analysis
- Value stream mapping
- Capability analysis
- Measurement tools
- Shadow graphs
- Micrometers
- Calipers
- Go, No-go gauges
- Control plans
- Trend analysis
- Flow charts
- Statistical tools
- Minitab
- Modelling tools
- Good Manufacturing Practices (GMP)
- MS Office
- Coordinate Measuring Machine (CMM)
- ISO Quality Systems
- Microsoft Office suite
- NDT level ii
- QA/QC in piping
- Welding
- Welding defects
- Piping components
- Piping equipment
- Isometric drawing
- General arrangement drawings
- Effective communication
- Data analysis
- Six sigma methodologies
- Corrective action planning
- ISO 9000 requirements
- Customer relationship management
- Quality management systems
Certification
- NEBOSH, 01/2019, International General Certificate in Occupational Health and Safety
- IOSH, 11/2016, Institution of occupational health and safety
- Workers Health and Safety, Ontario Ministry of Health and Labour
Timeline
Quality Engineer
HPG
01.2024 - 09.2025
Quality Technician
HPG
10.2021 - 12.2023
Service consultant and warranty in-charge
ROYAL ENFIELD
01.2018 - 09.2018
Industrial training
SMEC Automations Pvt. Ltd
02.2017 - 07.2017
Post Graduate Diploma - Quality Engineering and Management
Lambton College
Post Graduate Diploma - Oil &Gas Piping
SMEC Automations Pvt. Ltd
International General Certificate - Occupational Health and Safety
Institution of occupational health and safety
B.Tech. - Mechanical Engineering
University of Kerala