Summary
Overview
Work History
Education
Skills
Languages
Timeline

Melat Sebsebe

Edmonton,AB

Summary

Dedicated customer service professional with over 5 years of experience in fast-paced retail environments and various sectors.Proven ability to resolve customer issues effectively while maintaining a positive attitude. Strong communication skills and a commitment to enhancing customer satisfaction

Overview

4
4
years of professional experience

Work History

Merchandising Assistant

Peoples Jewellers
06.2022 - 07.2024
  • Increased sales by creating visually appealing merchandise displays and product arrangements.
  • Coordinated promotional events, contributing to increased overall store sales and customer engagement.
  • Conducted weekly walk-throughs with store manager to discuss interior visual displays and store window presentation.
  • Supported visual merchandising team with window displays and in-store signage, capturing customer attention and interest.
  • Maintained a clean and organized sales floor, contributing to an inviting store atmosphere that encouraged customers to browse and make purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Performed cash, card, and check transactions to complete customer purchases.

Assistant Manager

Public Storage
10.2020 - 02.2022
  • Developed strong working relationships with staff, perform a positive work environment.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Engaged with customers to gather feedback, using insights to improve service and product offerings.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.

Education

Graduate Certificate - Data Analysis

Npower Canada , Toronto, ON
08.2019

Diploma - Medical Laboratory Science

Addis Ababa University , Ethiopia
06.2014

Skills

  • Stock control
  • Microsoft Office
  • Customer Relationship Management
  • Brand Awareness
  • Problem-Solving
  • Time Management
  • Reliable and Responsible
  • Multi-tasking strength
  • Cash Register Operation

Languages

English
Amharic

Timeline

Merchandising Assistant - Peoples Jewellers
06.2022 - 07.2024
Assistant Manager - Public Storage
10.2020 - 02.2022
Npower Canada - Graduate Certificate, Data Analysis
Addis Ababa University - Diploma, Medical Laboratory Science

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Melat Sebsebe