Melany Velasco
Huntington Park
Summary
Compassionate and customer-focused professional with experience in both caregiving and fast-paced food service environments. Skilled in providing personal care, emotional support, and daily living assistance while delivering exceptional customer service in high-volume settings. Proven ability to build rapport, multitask, handle stressful situations with professionalism, and maintain clean, safe, and welcoming environments. Recognized for strong communication, reliability, teamwork, and a commitment to meeting the needs of clients and customers with care and efficiency.
Overview
7
7
years of professional experience
Work History
Caregiver
Private In Home Care
Los Angeles
03.2024 - Current
- Assisted clients with daily living activities and personal hygiene.
- Prepared nutritious meals according to dietary restrictions and preferences.
- Administered medications and monitored client health conditions regularly.
- Coordinated transportation for medical appointments and social activities.
- Maintained a clean and safe living environment for clients at home.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Food Server
Olive Garden
09.2022 - Current
- Provided excellent customer service to ensure guest satisfaction and loyalty.
- Took orders accurately and efficiently using point-of-sale systems.
- Collaborated with kitchen staff to ensure timely meal delivery and quality presentation.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Handled guest inquiries and resolved issues promptly with professionalism.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Crew member
Jersey Mike's
04.2020 - 06.2021
- Trained new crew members on procedures and best practices for food preparation.
- Operated kitchen equipment safely while adhering to food safety standards.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Handled cash transactions accurately while processing customer orders efficiently.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Upholstery
Family owned business
01.2019 - 06.2019
- Pick up the material that was needed for that specific job.
- Communicate with customers and accommodate any modifications.
- Assisted in selecting appropriate fabrics for various upholstery projects.
- Maintained a clean and organized workspace for efficient operations.
- Followed safety protocols to ensure a secure working environment.
- Managed inventory of supplies, ensuring availability for ongoing projects.
Education
Bell Country Area Technology
Bell, CA03-2019
High School Diploma -
Twilight Adult School
Los Angeles, CASkills
- Time management and organization
- Adaptability and flexibility
- Meal preparation and food safety
- Conflict resolution and problem-solving
- Cash handling and inventory management
- Team collaboration and effective communication
- Customer service excellence
- Critical thinking and multitasking
Affiliations
Volunteer Weingart Gardner Women's Shelter- June 2023
Timeline
Caregiver
Private In Home Care
03.2024 - Current
Food Server
Olive Garden
09.2022 - Current
Crew member
Jersey Mike's
04.2020 - 06.2021
Upholstery
Family owned business
01.2019 - 06.2019
Bell Country Area Technology
High School Diploma -
Twilight Adult School