Melany Valencia
Etobicoke,ONT
Summary
Hardworking and reliable employee with over 3 years of experience at Chipotle as a Crew Member and FOH Certified Trainer. Experienced in customer service, cashier and line service, food preparation, organizing, and training new employees. Also have summer experience in a plastic packaging company, handling, inspecting, and packaging large plastic products while following safety procedures. Strong team player, quick learner, and comfortable working in fast-paced environments.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Trainer,Certified-FOH
Chipotle Mexican Grill
323 Yonge St
07.2022 - Current
- Trained new employees on cashier FOH,procedures and customer service standards.
- Maintained cleanliness and organization of dining area and food preparation zones to ensure a pleasant dining experience.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Trained new team members during their first shift, providing hands-on guidance on company standards, food safety, cleanliness, and customer service expectations.
- Operated the POS/Cash register and handled transaction responsibly.
- Handled cash with high accuracy and took care to check bills for fraud.
- Balanced customer orders and requests while multitasking to enhance overall customer satisfaction.
- Used equipment properly to avoid workplace hazards or injuries.
- Prepared and portioned food according to chipotle standards.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Worked flexible hours across night,weekends and holidays shifts
Factory Line Worker
Packeging
30 Royal Group Crees Woodbridge
06.2024 - 02.2026
- Inspected final products to assess compliance with quality standards and established tolerances.
- Assisted quality assurance by inspecting items and removing defective parts.
- Packed and prepared large and heavy products for shipment.
- Wrapped,labeled and secured products to prevent damage during transportation.
- Demonstrated adaptability by quickly learning new procedures and adjusting to changes within the production line as needed.
- Maintained high safety standards by conducting regular inspections and adhering to company policies and procedures.
Babysitting
The Jovel Family
Etobicoke, ONT
09.2022 - 12.2022
- Cared for 11-year-old boy, 4-year-old boy, and 2-year-old girl during parents’ evening absences, providing a safe and nurturing environment
- Bathed, fed, and put children to bed before parents’ return, ensuring children’s comfort and routine
- Help 10-year-old boy with homework and other activities
- Create innovative and educational games using arts and crafts, children’s books, and light exercises that improved 5-year-old's speech impediment and self-confidence
- Cleaned and organized living spaces to enhance tidiness and accessibility. the house, minimizing parents’ clean up times
- Clean and organize the house, minimizing parents’ clean up times
Education
High School Diploma -
Monsignor Fraser College
06.2025
Skills
- Foodservice standards
- Food Safety Compliance
- Customer service
- New hire training
- Training Development
- Cash handling
- Multitasking
- Teamwork and collaboration
- Adaptability and flexibility
- Reliable and punctual
- Self-motivation
- Spanish and English
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Factory Line Worker
Packeging
06.2024 - 02.2026
Babysitting
The Jovel Family
09.2022 - 12.2022
Trainer,Certified-FOH
Chipotle Mexican Grill
07.2022 - Current
High School Diploma -
Monsignor Fraser College