Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELANY MENDEZ LEON

Calgary,AB

Summary

Committed, Punctual and hardworking HOST\CASHIER with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Gifted at working with all types of personalities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

HOST\CASHIER

Cora Breakfast And Lunch
05.2019 - Current
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Used cash registers and credit card machines to cash out customers.
  • Checked and restocked server areas and organized and got change for front counter.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Used POS system to process sales, online orders and gift card activations.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Education

CERTIFICATE - Health Care Aide

MAKAMI COLLEGE
Calgary, AB
01.2024

High School Diploma -

Bishop O'Byrne High School
Calgary, AB
06.2020

Skills

  • Customer Service
  • Billing and Payment Processing
  • Active Listening
  • Guest Interaction
  • Warm and Friendly
  • Organization and Time Management
  • Verbal and Written Communication
  • Customer Assistance

Timeline

HOST\CASHIER

Cora Breakfast And Lunch
05.2019 - Current

CERTIFICATE - Health Care Aide

MAKAMI COLLEGE

High School Diploma -

Bishop O'Byrne High School

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MELANY MENDEZ LEON