Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Certification
Interests
Timeline
Intern
Melannie Bentulan

Melannie Bentulan

Human Resources Professional
Toronto,ON

Summary

I Melannie Bentulan is an HR professional currently pursuing a postgraduate degree in Business Management with a focus on Human Resources. My experience spans roles such as Flight Specialist at Teleperformance, Admin Coordinator in the Food & Beverage department, and various guest relations positions at Raffles Hotel in Dubai. I have strong skills in labor relations, payroll, total rewards, and is proficient in multiple HR and CRM systems, including Microsoft Office, Atlas/CRM, and Opera. I am also certified in Smart Serve and has completed upselling training. detail-oriented, a quick learner, and demonstrates strong interpersonal and communication abilities.

Overview

13
13
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
1
1
Language

Work History

Recruiter

Talent Employment
Toronto, Canada
01.2024 - Current

Responsible for sourcing, screening, and selecting qualified candidates for job openings within an organization Work closely with hiring managers to understand job requirements, attract suitable talent, and coordinate the interview process. Additionally, i manage job postings, evaluate resumes, conduct interviews, and may negotiate job offers to ensure a smooth hiring process that aligns with company goals and culture.

Administrative Coordinator

Raffles Hotel
11.2011 - 12.2015

Recruitment Support

- Assist in the recruitment process by posting job openings on various platforms.

- Screen resumes and applications to identify qualified candidates.

- Coordinate and schedule interviews between candidates and hiring managers.

- Conduct initial phone screenings to assess candidate suitability.

- Onboarding and Orientation

- Prepare and manage onboarding materials and documentation for new hires.

- Conduct orientation sessions to introduce new employees to company policies and culture.

- Ensure all necessary paperwork is completed and filed appropriately.

- Employee Records Management

- Maintain and update employee records in the HR database.

- Ensure compliance with data protection regulations and confidentiality requirements.

- Assist in the preparation of reports and presentations related to HR metrics

- Benefits and Compensation

- Provide support in administering employee benefits programs.

- Assist employees with benefits-related inquiries and issues.

- Coordinate with payroll to ensure accurate and timely processing of employee compensation.

- Training and Development

- Assist in organizing and scheduling training sessions and workshops.

- Track employee participation and feedback on training programs.

- Support the development and implementation of employee development initiatives.

- Employee Relations:

- Serve as a point of contact for employee inquiries and concerns.

- Assist in resolving employee issues and conflicts in a timely manner.

- Support HR management in implementing employee engagement activities.

- Compliance and Policy Implementation:

- Ensure adherence to company policies and legal regulations.

- Assist in the development and communication of HR policies and procedures.

- Support audits and compliance checks as required.

- General Administrative Support

- Provide administrative support to the HR team, including scheduling meetings and managing calendars.

- Prepare and distribute HR-related communications and announcements.

- Assist in organizing HR events and activities.

Education

Post Graduate Diploma - Hotel Management

Lambton College of Applied Arts And Technology
Toronto, ON
05.2023 - Current

Bachelor of Science - Hotel Management

Bulacan State University
Bulacan Philippines
06.2004 - 08.2007

Skills

Microsoft Excel

Accomplishments

These achievements reflect my ability to excel in diverse, fast-paced environments and her commitment to professional growth.

Software

Microsoft Office

Outlook

Atlas CRM

Teams

Certification

Administrative Coordinator

Interests

Employees Relations

Customer Service

Traveling

Timeline

Smart Serve

03-2024

Recruiter

Talent Employment
01.2024 - Current

Post Graduate Diploma - Hotel Management

Lambton College of Applied Arts And Technology
05.2023 - Current

IELTS

05-2015

Administrative Coordinator

Raffles Hotel
11.2011 - 12.2015

Administrative Coordinator

11-2011

Bachelor of Science - Hotel Management

Bulacan State University
06.2004 - 08.2007
Melannie BentulanHuman Resources Professional