Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Melanie (Wallace) Ingham

Ladysmith,Canada

Summary

Experienced administrative specialist with a proven track record of efficiently managing office operations. Adept at fostering teamwork, problem-solving, and achieving results in dynamic environments. Highly skilled in scheduling, document management, and effective communication. Recognized for reliability, adaptability, and consistently upholding high standards.

Overview

10
10
years of professional experience

Work History

Secretary

Vancouver Island Football Association (VICFA)
09.2024 - Current
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Provided clerical support to teams by copying, emailing, and filing documents.
  • Handled sensitive information discreetly, maintaining confidentiality when managing discipline files
  • Effectively collaborated with various football clubs to create a cohesive group

President

Ladysmith Steelers Football Board
02.2023 - Current
  • Established relationships with club members and maintained positive club standing with trustworthy actions and professionalism.
  • Organized special activities and events for existing club members, including service projects, parties and procedural meetings.
  • Formulated and enforced club rules, regulations and policies.
  • Developed partnerships with related clubs and service organizations.

Assistant Front End Manager

Thrifty Foods
11.2014 - 05.2022


  • Evaluated employee performance regularly through observation of work habits and providing constructive feedback aimed at continuous improvement.
  • Implemented effective scheduling techniques, balancing employee availability with store needs to maintain optimal staffing levels during peak hours.
  • Managed time effectively by prioritizing tasks appropriately based on urgency or importance while remaining adaptable to changing circumstances in a fast-paced retail environment.
  • Fostered a culture of exceptional customer service by leading by example, demonstrating positive attitudes, and maintaining high-performance standards across the front-end team.
  • Communicated new policies and procedures clearly through both written and oral communication

Education

High School Diploma -

Ballenas Secondary School
Parksville

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • File management
  • Document preparation
  • Inter-office communications
  • Prioritization and time management
  • Confidentiality

Languages

English
Native or Bilingual

Timeline

Secretary

Vancouver Island Football Association (VICFA)
09.2024 - Current

President

Ladysmith Steelers Football Board
02.2023 - Current

Assistant Front End Manager

Thrifty Foods
11.2014 - 05.2022

High School Diploma -

Ballenas Secondary School

Similar Profiles

CREATE PROFILE
Melanie (Wallace) Ingham