Melanie Vienneau
Dieppe
Summary
Proven Administrative Assistant at Maritime Hydraulic, adept in client confidentiality and customer service, streamlined invoice. Demonstrated multitasking and organizational skills across roles, enhancing team productivity and fostering patient wellbeing at Villa Du Repos. Brings a positive attitude and a dependable work ethic to every task.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Maritime Hydraulic
03.2022 - 02.2025
- Answered multi-line phone system, routing calls, delivering messages to staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Supported executive staff through scheduling meetings,
- Delivered excellent customer service through prompt responses to client inquiries,
- Streamlined invoice processing procedures to ensure timely payment of vendors.
- Maintained inventory of office supplies and placed orders.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Care Worker
Villa Du Repos
04.2009 - 09.2021
- Managed clients'' personal hygiene routines including bathing, dressing, grooming tasks alongside maintaining a respectful demeanor.
- Fostered a safe, comfortable environment for patients by maintaining clean and organized living spaces.
- Provided emotional support and companionship to patients, building trust and improving overall wellbeing.
- Aided clients during transfers between beds, chairs or other positions ensuring proper body mechanics were utilized to prevent injuries.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with end-of-life care.
Office Assistant
Optimal Formwork
02.2017 - 04.2018
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls,
- Increased team productivity, organizing and scheduling appointments and meetings.
- Supported financial operations, processing invoices and payments,
Education
High School Diploma -
Ecole Secondaire Nepisiguit
Bathurst, NB06-1997
Skills
- Customer service
- Positive attitude
- File maintenance
- Scheduling appointments
- Client confidentiality
- Dependable and responsible
Languages
French
Native or Bilingual
Timeline
Administrative Assistant
Maritime Hydraulic
03.2022 - 02.2025
Office Assistant
Optimal Formwork
02.2017 - 04.2018
Care Worker
Villa Du Repos
04.2009 - 09.2021
High School Diploma -
Ecole Secondaire Nepisiguit
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