Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melanie Tsang

Montreal,QC

Summary

Highly motivated professional with strong organizational skills, work ethics and interpersonal skills. Over 20 years of experience working in the food industry both internationally and locally in trading, business development and quality control.

Driven to take on new opportunities and challenges. Strengths include negotiation and communication skills plus the ability to manage global accounts and develop business.

Overview

23
23
years of professional experience

Work History

Junior Trader

B. Terfloth & Cie (Canada), Inc
Montreal, Quebec
03.2022 - Current

Analyzed market trends, regulations, and stock performance to guide investment decisions.

· Executed trades within risk management guidelines; maintained accurate transaction records.

· Built industry relationships to stay informed on products and trends; attended investment conferences.

· Prospected and developed new client accounts; enhanced retention through value-added services.

· Managed full-cycle organic audits with regulatory compliance.

· Grew client portfolio through trust-based communication and proactive lead generation.

· Conducted cold calls, negotiated contracts, and closed sales.

· Traveled locally and internationally for meetings, trade shows, and supplier visits.

● Strong sales and negotiation skills with a track record of meeting or exceeding sales targets.
● Excellent interpersonal and communication skills, with the ability to maintain strong relationships.
● Analytical mindset with the ability to interpret market data and trends.
● Strategic thinking and problem solving.
● Self-motivated and goal-oriented with a strong work ethic.
● Adaptable and able to thrive in a fast-paced, dynamic environment.
● Team player.

• Increased department profitability. • Researched potential vendors to determine best pricing options. • Negotiated prices and contracts with suppliers. • Documentation: assuring proper certifications per buyer and country requirements. • Processed purchase orders, verified accuracy, tracked deliveries, and resolved discrepancies. • Investigated and resolved all issues or complaints regarding purchased products.

Associate Trader, Specialty Goods

B. Terfloth & Cie (Canada), Inc
Montreal, Quebec
01.2020 - 03.2022
  • Analyzed market data, news reports, financial statements, and other relevant information to assess potential investments.
  • Maintained records of all transactions for compliance purposes.
  • Conducted research into new markets and products as part of a diversification strategy.
  • Attended conferences and seminars to stay abreast of the latest industry developments.

Assistant Trader/ New Business Developer

B. Terfloth & Cie (Canada), Inc
Montreal , QC
03.2013 - 03.2020
  • Provided support to traders in the form of research data collection, pricing information updates, and order entry assistance.
  • Maintained records of all transactions including entry prices, exit prices, volume, and commission fees.
  • Assessed current market conditions in order to identify potential buying or selling opportunities.
  • Responsible for supporting the trader in administration transactions and providing accurate costing for the purpose of making offers. Issuing proper documentation to clients and suppliers to confirm orders. Ensure continuous updating of shipment and arrival of orders. Ensure all pertinent documentation required is obtained. Assist in the elaboration of budgets and forecast. Ensure that orders are correct and shipping schedules are respected. Contact client and suppliers as Trader’s request. Ensure payments are received at due date.

New Business Developer

B. Terfloth & Cie (Canada), Inc
Montreal, Quebec
01.2010 - 03.2013
  • Developed and implemented a strategic plan to identify new business opportunities.
  • Conducted market research and identified potential customer segments.
  • Responded promptly to inquiries from customers via email or phone calls.
  • Collaborated with colleagues to develop innovative solutions tailored to client needs.
  • Researched competitors' products and services, prices, marketing strategies.
  • Contacted potential customers via email and cold-calling

Agri-Food Consultant

Alcimed
Paris, France
01.2009 - 10.2009

Conducted interviews and collected data from scientists, international experts, and food companies in order to develop recommendations for major European firms in the food industry.

Quality Control / Quality Assurance

Grandma Emily's Granola
Montreal, Quebec
10.2003 - 02.2006
  • Initiated the documentation of protocols
  • Performed organoleptic and visual testing of incoming and outgoing products
  • Worked in collaboration with an outside conusltant to implement HACCP (Hazard Analysis Critical Control Points)

Quality Control / Quality Assurance /Microbiology Technician

Encore Gourmet Food Corporation
Baie-D'Urfe, Quebec
05.2003 - 07.2005
  • Performed microbial analysis of samples, including identification and quantification of bacteria
  • Maintained laboratory equipment, such as microscopes, autoclaves, and incubators
  • Performed organoleptic and visual testing on products

Education

Master of Science - International Food Business And Consumer Studies

Kassel University And Fulda University
Germany
12-2008

Graduate Certificate - General Management

McGill University
Montreal, QC
10-2005

Bachelor of Science - Food Science

McGill University
Montreal, QC
04-2002

Skills

FLUENT I

Eager to learn

responsible

Detail oriented

responsible

Organizational skills with attention to detail

New product development

Negotiations

Supplier/Customer relations

Logistics

New Product Development

Timeline

Junior Trader

B. Terfloth & Cie (Canada), Inc
03.2022 - Current

Associate Trader, Specialty Goods

B. Terfloth & Cie (Canada), Inc
01.2020 - 03.2022

Assistant Trader/ New Business Developer

B. Terfloth & Cie (Canada), Inc
03.2013 - 03.2020

New Business Developer

B. Terfloth & Cie (Canada), Inc
01.2010 - 03.2013

Agri-Food Consultant

Alcimed
01.2009 - 10.2009

Quality Control / Quality Assurance

Grandma Emily's Granola
10.2003 - 02.2006

Quality Control / Quality Assurance /Microbiology Technician

Encore Gourmet Food Corporation
05.2003 - 07.2005

Master of Science - International Food Business And Consumer Studies

Kassel University And Fulda University

Graduate Certificate - General Management

McGill University

Bachelor of Science - Food Science

McGill University
Melanie Tsang