Compassionate home healthcare professional offering demonstrated success in aligning daily activities with care plans and expediently reporting any client status changes. Promotes formation of habits for sustainable health improvement. In-depth knowledge of behavior redirection strategies.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Receptionist/Sales Associate
Lady black bird boutique & Tattoos by Vickie
Chatham-Kent, ON
01.2022 - Current
Maintained daily calendars, set appointments with clients and planned daily office events.
Monitored reception area to provide consistently safe, hazard-free environment for customers.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Provided excellent customer service at all times while interacting with both internal and external customers.
Protected clients' rights by maintaining confidentiality of personal and financial information.
Help customers with questions about the clothing and any other type of questions.
Scheduled and confirmed appointments and meetings for management team.
Sales Associate
FX Decorating Warehouse
Chatham-Kent, ON
08.2019 - Current
Assisted customers with product selection, sizing and styling.
Organized store by returning merchandise to proper areas and restocked displays.
Computed purchases and received and processed cash or credit payment.
Developed trusting relationships with customers by making personal connections.
Provided accurate information about products, prices and services.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Used technology resources to assist customers in locating and selecting items.
Community Health Worker
Bayshore HealthCare
Chatham-Kent, ON
08.2022 - 12.2022
In home and retirement home care bathing/ Shower, getting them dressed, help with medication and reminders, meal prep, house keeping, keeping charts up to date, keeping the clients health up to date or if it has changed
Follow the proper PPE guidelines.
Monitored client progress towards health goals and objectives.
Maintained accurate records of patient data in a secure electronic database.
Dietary Aide
Meadow Park Long Term Care
Chatham-Kent, ON
01.2022 - 01.2022
Assisted with preparation of snacks and other light meals.
Served specific meals to patients with special dietary needs.
Make sure to read the board for new residents or who is on trays
Follow the PPE guidelines and make sure to follow the diets of who is puree fed or minced fed.
Provided assistance with meal setup, serving, and clean up as needed.
Packaged and bagged cooked food and prepared items.
Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
Maintained a safe working environment by following all safety protocols.
Followed dietary procedures in accordance with established policies.
Served food and snacks according to planned menu and patients' diet orders.
Ensured that all food was prepared according to established health standards.
Dietary Aide
Chatham Retirement Resort
Chatham-Kent, ON
08.2013 - 06.2016
Worked in dietary
Have my FSW diploma from loyalist college and food handler certificate
Dealt with food prep and temp of the fridges and walk one.
Manager
Bondy's Dry Cleaners and Laundry
Chatham-Kent, ON
01.2011 - 01.2013
Dealt with customers, made sure that their laundry was done at a specific time
Worked with dry Cleaning Machines and Ironing Equipment
Cash and debit knowledge, opening and closing duties.
Salesperson
Suzy Shier
Chatham-Kent, ON
01.2004 - 01.2008
Maintained accurate records of customer interactions and transactions.
Recruited, hired and trained new hires to optimize profitability.
Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
Provided personalized service to build relationships with customers.
Maintained current store, product, and promotional knowledge to drive consistent sales.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
Education
College diploma - Personal Support Worker
St. Clair College
01.2024
High school diploma or GED -
Chatham Kent Secondary School
06.1999
Skills
Meal Preparation
Home Care
Laundry
Food Preparation
Vital Signs
Senior Care
Restaurant Experience
Food Service
Alzheimer's / Dementia Care
Caregiving
Retail Sales
Mobility Assistance
Personal Hygiene Assistance
Compassionate Care
Emotional Support
ADL Assistance
Certification
Standard First Aid CPR/AED Level HCP, 05/2022, 05/2025
St.John's Ambulance Standard First Aid- CPR C- AED
Gentle Persuasive Approaches in Dementia Care, Present
Gentle Persuasive Approaches in Dementia Care: Supporting Persons with Responsive Behaviors Certification
Food Handlers Certificate
Additional Information
O.S.S.D
Trustworthy, loyal, honest and bondable
Established good listening and problem solving skills
Motivated team worker and able to work independently
Able to build rapport with supervisors, co-workers and customers
Successfully meet short deadlines
Understand common health and safety rules, follow established workplace rules and guidelines
FSW course with Loyalist College
Food Handlers Certificate
IBT College Certificate- CHW
Retail Sales Experience
Greet customers, assist with their clothing purchase, accept cash, credit card or automatic debit payment
Advise customers on use and care of merchandise, and provide advice concerning specialized products or services
Restaurant Experience
Able to multi- task, cash register, clean up and inventory in a busy restaurant
Skilled with a variety of restaurant/kitchen duties such as:
Serving and food preperation
Affiliations
Love to go Bowling with my family
I like to bake
I like watching Horror films old and new
References
References available upon request.
Timeline
Community Health Worker
Bayshore HealthCare
08.2022 - 12.2022
Receptionist/Sales Associate
Lady black bird boutique & Tattoos by Vickie
01.2022 - Current
Dietary Aide
Meadow Park Long Term Care
01.2022 - 01.2022
Sales Associate
FX Decorating Warehouse
08.2019 - Current
Dietary Aide
Chatham Retirement Resort
08.2013 - 06.2016
Manager
Bondy's Dry Cleaners and Laundry
01.2011 - 01.2013
Salesperson
Suzy Shier
01.2004 - 01.2008
College diploma - Personal Support Worker
St. Clair College
High school diploma or GED -
Chatham Kent Secondary School
Standard First Aid CPR/AED Level HCP, 05/2022, 05/2025
St.John's Ambulance Standard First Aid- CPR C- AED
Gentle Persuasive Approaches in Dementia Care, Present
Gentle Persuasive Approaches in Dementia Care: Supporting Persons with Responsive Behaviors Certification
Food Handlers Certificate
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