Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Melanie Swatton

Stoney Creek,ON

Summary

Dynamic Office Coordinator with a proven track record at Scotts Canada Ltd, excelling in office management and customer service. Mastered fleet management and enhanced vendor relations, significantly improving operational efficiency. Skilled in project coordination and time management, adept at driving process improvements and fostering client relationships.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Office Coordinator

Scotts Canada Ltd
01.2018 - Current
    • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
    • Managed office operations while scheduling appointments for department managers.
    • Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
    • Maintained office supplies inventory by checking stock and ordering new supplies.
    • Developed and maintained successful relationships with vendors, suppliers and contractors.
    • Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
    • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
    • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
    • Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.· Created and maintained company PO's.
    • Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
    • Controlled finances to lower costs and keep business operating within budget.
    • Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
    • Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
    • Coordinated with IT departments to resolve any technical issues affecting the accessibility or integrity of electronic folders.
    • Improved workplace safety measures by conducting regular inspections and risk assessments.
    • Collaborated with management to develop comprehensive health and safety policies for the company.

Certification Coordinator

Smart Serve Ontario
05.2010 - 01.2018
    • Data entry.
    • Knowledge of Liquor License Act and Regulations.
    • Month end account balancing.
    • Invoicing order requests.
    • Conduct audits to ensure the integrity of the training program.
    • Preparing cheques for deposit.
    • Entering orders.
    • Reception relief.
    • Evaluate and process paper based tests.
    • Enter test marks into Access.
    • Printing and mailing of certificates.
    • Process credit card payments.
    • Provide prompt and efficient customer and technical service.
    • Ensure customer master records are accurate and current.
    • Participate in special projects as assigned by supervisor.
    • Technical support with E Learning Site.
    • Fraud prevention.
    • Work the CFRA trade show booth.

Education

High School Diploma -

Brampton Centennial Secondary School
Brampton, ON
2002

Pre-Health Sciences

Fanshawe College of Applied Arts And Technology
London, ON
2003

No Degree - HR Management

Algonquin College
2016

Business Computer Applications

Algonquin College
2016

Skills

  • Schedule Coordination
  • Office Administration
  • Office Management
  • Customer Service
  • Project Coordination
  • Records Management
  • Inventory Coordination
  • Client Relationship Management
  • Vendor Relations
  • Mail handling
  • Account Reconciliation
  • Process Improvement
  • Meeting Organization
  • Organizational Skills
  • Event Coordination
  • Vehicle maintenance knowledge
  • Fleet Management Expertise
  • Time management mastery
  • Proficient in Microsoft applications
  • Proficient in Google applications
  • SAP Systems
  • AP/AR Training

Accomplishments

Successfully executed full-scale office relocation from planning to completion, ensuring seamless transitions and minimal disruption to operations. I was proficient in coordinating logistics, overseeing packing and transportation of equipment, and managing installation at new locations. I proved ability to streamline processes and deliver efficient office moves, contributing to enhanced operational continuity and client satisfaction.

This also won me the employee of the year award.

Languages

English
Native or Bilingual

Certification

  • First Aid/CPR
  • WHMIS Training


Timeline

Office Coordinator

Scotts Canada Ltd
01.2018 - Current

Certification Coordinator

Smart Serve Ontario
05.2010 - 01.2018

High School Diploma -

Brampton Centennial Secondary School

Pre-Health Sciences

Fanshawe College of Applied Arts And Technology

No Degree - HR Management

Algonquin College

Business Computer Applications

Algonquin College

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Melanie Swatton