Melanie Stewart
Russell,ON
Summary
Proven Clinical Coordinator at Dentistry at Casselman, adept in clinical leadership and patient relationship management. Enhanced interdisciplinary collaboration, achieving significant improvements in patient care and compliance with regulatory standards. Excelled in staff scheduling and developing training programs, fostering a safe and efficient clinical environment. Demonstrated commitment to infection control and patient education, ensuring high-quality care and patient satisfaction.
Overview
18
18
years of professional experience
Work History
Clinical Coordinator
Dentistry at Casselman
04.2024 - Current
- Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
- Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
Dental Assistant
05.2014 - 04.2020
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Prepared patient x-rays and images for dentist review.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
Caregiver
Saint Jacques Nursing Home
02.2007 - 10.2011
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Enhanced patient experience by building rapport, addressing concerns, and explaining procedures in a professional manner.
- Sterilized equipment to keep dental tools clean and safe for use, reducing risk of infection.
- Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
- Tailored individualized periodontal maintenance programs for patients suffering from gum disease or other related concerns.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
- Improved patient oral health by conducting thorough dental cleanings and providing personalized home care instructions.
- Participated in continuing education courses to stay current on industry best practices and emerging technologies within the field of dental hygiene.
- Improved and developed knowledge through continuing education courses and seminars.
- Maintained accurate medical and dental records by documenting important patient data in [Software].
Education
Associate of Applied Science - Dental Hygiene
Canadian National Institute of Health
Ottawa05.2012
Skills
- Staff Scheduling
- Clinical Leadership
- Clinical Documentation
- Developing training programs
- Patient services management
- Patient confidentiality
- Process Improvements
- Infection Control
Languages
French
Professional Working
Timeline
Clinical Coordinator
Dentistry at Casselman
04.2024 - Current
Dental Assistant
05.2014 - 04.2020
Caregiver
Saint Jacques Nursing Home
02.2007 - 10.2011
Associate of Applied Science - Dental Hygiene
Canadian National Institute of Health
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