Melanie Squires
Conception Bay South,NL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
21
21
years of professional experience
Work History
Office Manager/Project Safety Coordinator
CBS Plumbing and Heating Ltd.
12.2013 - 12.2024
- Provide direction to the operations team; managing service calls in order of priority and delegating tasks to employees in an efficient manner
- Established and maintained CBS Plumbing and heating Ltds COR Safety program
- Developed and implemented job specific safety procedures
- Perform onsite safety inspections and deliver a timeline and solutions to potential safety hazards
- Responsible for customer service and sales department; delivering high quality service in high pressure situations which has contributed to profitable repeat business
- Manage the Companies AR and AP accounts, as well as Employee payroll
- Responsible for marketing and advertising
- Maintain active ads, Company website, and Facebook page
- Coached employees through day-to-day work and complex problems.
- Managed filing system, entered data and completed other clerical tasks.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Inside Sales Representative/Safety/Sales
Hazmasters
12.2009 - 10.2012
- Responsible for customer service functions which included answering incoming calls, responding to customer inquiries and emails
- Assisting outside sales representatives
- Ensured customers had the correct safety products, training and certification
- Provided onsite services for fall arrest equipment inspections and respiratory fit testing
- Prepared and processed online orders, and proficiently dealt with any vendor issues
Server/Trainer/Supervisor
Montana's Cookhouse
12.2003 - 04.2011
- Ensured all guests' needs were met, dealt with complaints and issues while maintaining a positive attitude
- Collaborated with servers and kitchen staff to maintain an organized and timely service
- Hands on experience with cashier duties; managing payments and closure procedures for the restaurant
- Responsible for training new staff members and supervising shifts; providing leadership and problem solving skills
Education
Business Administration Diploma -
Sprott Shaw College
01.2007
High School Diploma - undefined
Rutland Senior Secondary School
Kelowna, BC01.2001
Skills
- Experienced with Microsoft office (Word, Excel, Outlook)
- Proficient use of Quickbooks and Sage experience
- Office management
- Travel arrangements
- Office administration
- Bookkeeping
- Multitasking and prioritization
- AP/AR proficiency
- Professional and mature
References
Available upon request
Accreditations
- COR Safety, 2014
- 3M Respirator Fit Testing, 2011
- Fall Arrest Competent Inspector, 2011
- Fall Arrest Training, 2011
- Forklift Operator, 2011
- Serving It Right, 2001
- Food Safe, 2001
- Super Host, 2001
Languages
English
Full Professional
Timeline
Office Manager/Project Safety Coordinator
CBS Plumbing and Heating Ltd.
12.2013 - 12.2024
Inside Sales Representative/Safety/Sales
Hazmasters
12.2009 - 10.2012
Server/Trainer/Supervisor
Montana's Cookhouse
12.2003 - 04.2011
High School Diploma - undefined
Rutland Senior Secondary School
Business Administration Diploma -
Sprott Shaw College
Similar Profiles
Melanie SquiresMelanie Squires
OFFICE MANAGER/PROJECT SAFETY COORDINATOR at CBS Plumbing and Heating Ltd.OFFICE MANAGER/PROJECT SAFETY COORDINATOR at CBS Plumbing and Heating Ltd.
Edwina TinitaliEdwina Tinitali
Office Coordinator at Fox Plumbing & Heating/Mercurio's Heating & ACOffice Coordinator at Fox Plumbing & Heating/Mercurio's Heating & AC
Semi MatavuraSemi Matavura
Plumber at Top Shelf Plumbing Pty LTD, Four seasons Heating & Cooling, AutoCad Plumbing Pty LTD, EtcPlumber at Top Shelf Plumbing Pty LTD, Four seasons Heating & Cooling, AutoCad Plumbing Pty LTD, Etc
Brody ParsonsBrody Parsons
Front Desk Associate at Platinum Health And Fitness CenterFront Desk Associate at Platinum Health And Fitness Center
Nathan DiamondNathan Diamond
Auditor at Lori Mercer, CPA, CAAuditor at Lori Mercer, CPA, CA