Melanie Sosa
Hawaiian Gardens
Summary
Motivated engineering college student, passionate about learning new skills. Ambitious and driven individual ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills to the table.
Overview
4
4
years of professional experience
Work History
Shift Lead
Panda Express
Lakewood
08.2022 - Current
- Managed and coached team members to deliver exceptional guest service, while maintaining efficiency in a fast-paced environment.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Ensured that all safety protocols were followed at all times.
- Handled cash register transactions accurately while providing excellent customer service.
- Responded to customer inquiries and complaints in a professional manner.
Sophomore Class Representative
Society of Hispanic Professional Engineers CSULB
Long Beach
02.2024 - 05.2025
- Assisted in planning workshops to enhance professional development.
- Coordinated peer mentorship events to promote diversity in STEM.
Third Keyholder
Claire's Inc.
Cerritos
04.2022 - 08.2022
- Provided excellent and friendly customer service by addressing inquiries and resolving issues.
- Inspected incoming shipments for damages or missing items before accepting them into the store.
- Assisted customers with product selection, payment processing, returns, exchanges, and BOPIS orders.
- Incorporated product knowledge in sales process to maximize sales, units sold and dollar value of transactions.
Student Office Aide
Gahr High School
Cerritos
08.2021 - 06.2022
- Organized and maintained filing systems for easy access to documents.
- Answered incoming calls promptly and directed them appropriately.
- Assisted staff with administrative tasks and office organization.
- Managed student records and maintained confidentiality of sensitive information.
Education
Bachelor's of Science - Computer Engineering
California State University, Long Beach
Long Beach05.2027
Skills
- Hardware & Embedded Systems: FPGA (Nexys A7), TM4C123 Microcontroller
- Software & Languages: Verilog, C, C, Python (Basic)
- Tools & Platforms: LTspice, Keil µVision, Vivado, VS Code, CLion
- Electronics: Oscilloscope, Multimeter, Circuit Design, Soldering
- Other: Debugging, System Testing, Documentation, Team Collaboration
- Microsoft Word, Excel, PowerPoint, Outlook
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sophomore Class Representative
Society of Hispanic Professional Engineers CSULB
02.2024 - 05.2025
Shift Lead
Panda Express
08.2022 - Current
Third Keyholder
Claire's Inc.
04.2022 - 08.2022
Student Office Aide
Gahr High School
08.2021 - 06.2022
Bachelor's of Science - Computer Engineering
California State University, Long Beach