MELANIE SILVER
Nottawa,ON
Summary
I have 19 years of experience in the Health Care industry. I have spent a significant amount of this time developing successful businesses in Alberta and Ontario.
My strengths include public education, communication, marketing, management of people and relationships building. I am a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy.
I am interested in diversifying my skills and learning about an industry that is different from Health Care.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Physical Therapist / Clinic Manager + Owner
Body n Balance Physiotherapy
04.2017 - Current
- Assessment and treatment of orthopaedic patients in private practice outpatient setting
- Educated patients, family members and the community on health care related topics
- Built relationships with physicians and community organizations
- Maintained up-to-date administrative records to monitor operational conditions.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Managed day-to-day business operations.
- Optimized team hiring, training and performance.
- Increased weekly average patient visit volume through improved scheduling and rapid insurance approval turnaround.
Physical Therapist
Maximum Physiotherapy
07.2012 - 07.2014
- Physical Therapy Assessment & Treatment
- Supporting Documentation
- Physical Therapy Student supervisor
- Instruction of Physical Therapy in-services
- Business Marketing
Physical Therapist
AIM Health Group
04.2012 - 06.2012
- Worked in Occupation Health onsite at the Toyota Manufacturing Plant
- Provided onsite Physical Therapy services, occupational health assessments and recommendations to reduce injury risk
Regional Business Development Manager
Riverfront Medical Services
04.2011 - 04.2012
- Riverfront Medical Services is an Ontario based Independent Medical Assessment company
- As the first Alberta representative I was responsible for learning every aspect of the business, marketing it to potential clients and understanding insurance legislation as it applies in Alberta
- My responsibilities included: building a reputable roster of medical specialists to perform independent medical assessments, marketing the business to potential clients, attending trade shows and industry events and facilitating requests for assessments with the appropriate medical professional.
Physical Therapist
Elite Sports Medicine
01.2011 - 03.2012
- Physical Therapy Assessment & Treatment
- Supporting Documentation
- Instruction of Physical Therapy in-services
- Business Marketing
Clinic Manager/Physical Therapist
CBI
06.2006 - 04.2011
- Physical Therapy Assessment and Treatments
- Supervision of students
- Management of facility and staff
- All HR and financial responsibilities
- Marketing
- Budgeting
- Built relationships with physicians to create steady referral pipeline.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
Education
No Degree - Faculty of Medicine - IMS Program
University of British Columbia
Vancouver, BC09.2021
Bachelor of Science - Physical Therapy
Queen's University
Kingston06.2005
High School Diploma -
St. John's College
Brantford, ON06.2000
Skills
- Physical Therapy Assessment & Treatment
- Education to Community and Colleagues
- Business Marketing
- Clinic & Business Management
- Human Resources
- Business Development
- Budgeting / Payroll
- Fitness instruction
- Building and maintaining relationships with referral sources and community organizations
Accomplishments
- Academic All Canadian Award
- Clinical Director/Educator Title from University of Alberta
- Customer Engagement Award from CBI
Affiliations
Member in good standing with the College of Physical Therapists of Ontario
Member in good standing with the Canadian Physiotherapy Association
Certification
- Current First Aid / CPR
- Acupuncture - Level I/II
- Gunn IMS Certified
- Therapeutic Taping
- Manual Therapy Levels I, II
Timeline
Physical Therapist / Clinic Manager + Owner
Body n Balance Physiotherapy
04.2017 - Current
Physical Therapist
Maximum Physiotherapy
07.2012 - 07.2014
Physical Therapist
AIM Health Group
04.2012 - 06.2012
Regional Business Development Manager
Riverfront Medical Services
04.2011 - 04.2012
Physical Therapist
Elite Sports Medicine
01.2011 - 03.2012
Clinic Manager/Physical Therapist
CBI
06.2006 - 04.2011
No Degree - Faculty of Medicine - IMS Program
University of British Columbia
Bachelor of Science - Physical Therapy
Queen's University
High School Diploma -
St. John's College
- Current First Aid / CPR
- Acupuncture - Level I/II
- Gunn IMS Certified
- Therapeutic Taping
- Manual Therapy Levels I, II
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