Melanie Schleehahn
60 San Pedro Drive, Hamilton,ON
Summary
Enthusiastic team player eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor
Cedar Springs Club
01.2023 - Current
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
Lacrosse Coach
Hamilton Bengals
03.2018 - Current
- Introduced games and drills, which helped players increase skill levels
- Improved physical fitness levels of athletes through tailored strength and conditioning programs.
- Evaluated individual knowledge, skills and strengths and assigned team positions to maximize talent areas
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others
- Enhanced team performance by implementing strategic practice routines and drills.
- Developed player skills by providing personalized coaching and feedback.
Team Lead
Cedar Springs Club
04.2022 - 12.2022
- Coached upwards of 25 team members in techniques necessary to complete job tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Worked with children of varying age, interest, skill and developmental levels.
- Delivered first aid for accidents and injuries in compliance with established procedures to promote campers' well-being and health.
Camp Counselor
Cedar Springs Club
07.2020 - 09.2021
- Instructed participants on activities' goals, procedures and safety considerations to promote beneficial outcomes for all campers.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Implemented recreational activities such as Tennis and Badminton to promote campers' physical health and encourage teamwork skills development.
- Supported children by actively listening and offering encouragement.
- Built and maintained positive relationships with campers, staff and families.
- Implemented and maintained all COVID-19 protocols to ensure the safety of all staff and campers.
Team Leader/Swing Manager
McDonald's Restaurants
04.2016 - 09.2021
- Trained team on all aspects of operating procedures
- Supervised and trained new team members on kitchen equipment
- Courteously interacted with customers to deliver quality service
- Assisted manager with business development and customer service
- Resolved customer complaints and maintained clean workspace
- Promoted three times in four year period
Education
M.D. - Massage Therapy
Mohawk College of Applied Arts And Technology
Hamilton, ON04.2026
Bachelor of Kinesiology (Honours) -
Brock University
St. Catharines, Ontario04.2022
High School Diploma - Honours -
Sir Allan MacNab
Hamilton2018
Skills
- Self-motivated
- Safety awareness
- Complaint resolution
- Problem-solving
- Strong communication skills
- Athletic
Volunteer
SeniorFit Placement Program- Brock University
Certification
First Aid and CPR
Unrestricted G License
Awards
Two time recipient of McDonald's University scholarship
Three time McDonald's Employee of the Month
Hobbies
Lacrosse, hockey, power-lifting, reading
Timeline
Supervisor
Cedar Springs Club
01.2023 - Current
Team Lead
Cedar Springs Club
04.2022 - 12.2022
Camp Counselor
Cedar Springs Club
07.2020 - 09.2021
Lacrosse Coach
Hamilton Bengals
03.2018 - Current
Team Leader/Swing Manager
McDonald's Restaurants
04.2016 - 09.2021
M.D. - Massage Therapy
Mohawk College of Applied Arts And Technology
Bachelor of Kinesiology (Honours) -
Brock University
High School Diploma - Honours -
Sir Allan MacNab
First Aid and CPR
Unrestricted G License
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