Melanie Santos
San Rafael
Summary
To become an active member, develop professionalism, have an understanding between the community and the profession to adopt training and education by offering a cohesive voice. To obtain a job, where I can utilize my skills and acquire new abilities.
Overview
14
14
years of professional experience
Work History
Senior Paralegal/DOJ Accredited Representative
Canal Alliance
02.2024 - Current
- Return client calls
- Check messages, Voicemails & transfer to the appropriate staff
- Call clients to remind them of their appointments for the next day
- Data Entry
- Attend Immigration meeting and staff meeting
- Work with RFE’S
- Prepare a variety of immigration application under attorney supervision and file them to USCIS
- Prep Forms like DACA, U Visa, Naturalization, AOS, SIJS, I-90
- FOIA’S
- Work with declarations
- Making copies of passports
- Translate official Documents from Spanish to English and English to Spanish
- Provide legal screening to evaluate eligibility for immigration benefits [General Consultations]
- Atten client Naturalization interviews at USCIS as interpreter
- Consular Processing
- Communicate updates to clients regarding their cases
- Conduct legal research
Paralegal/ DOJ Accredited Representative
Canal Alliance
03.2022 - 02.2024
- Return client calls
- Check messages, Voicemails & transfer to the appropriate staff
- Call clients to remind them of their appointments for the next day
- Data Entry
- Attend Immigration meeting and staff meeting
- Work with RFE’S
- Prepare a variety of immigration application under attorney supervision and file them to USCIS
- Prep Forms like DACA, U Visa, Naturalization, AOS, SIJS, I-90
- FOIA’S
- Work with declarations
- Making copies of passports
- Translate official Documents from Spanish to English and English to Spanish
- Provide legal screening to evaluate eligibility for immigration benefits [General Consultations]
- Consular Processing
- Communicate updates to clients regarding their cases
Legal Assistant
Canal Alliance
02.2020 - 03.2022
- Schedule appointments for the staff attorneys and paralegal
- Pick up mail and assist with mail distribution
- Process client payments before and after consultations with legal staff
- Check messages & transfer to the appropriate staff
- Return client calls
- Call clients to remind them of their appointments for the next day
- Filing
- Data Entry
- Attend Immigration meeting and staff meeting
- Receive work permits and green cards for clients
- Receive Approval notice, rejected applications etc... and distribute to attorneys
- Work with RFE’S
- Scheduling deadlines for paralegals and Attorneys
- Making copies of documents
- Translation of Documents from Spanish to English and English to Spanish
- Assist clients during walk ins
Legal Assistant / Receptionist
Kaspar & Lugay, LLP
08.2017 - 02.2020
- Scanning court documents, client information
- Checking emails, forwarded to specific Attorneys if needed
- Printing and faxing documents
- Uploading conformed copies
- Microsoft Word, Excel, Power Point and Outlook
- Answering phones, Returning clients calls, checking voicemails
- Call clients to remind them about their Appointments/ payment for the next day
- Paper files
- Organization
- Uploading conformed copies
- Mailing documents to Clients
- Calendar hearings
- Call the Courts for updates or follow up
- Scheduling Consultations & appointments
- Summons, Pleadings, Declaration, Income and Expense etc...
- Clio system
- Customer service in person and over the phone
- Ordering supplies
- Dealing with Mail distribution
- Billing clients and collecting payments before and after consults and invoices
- Scheduling appointments and Consultations for Attorney’s
Sales Associate/ Floor Leadership
BCBG MAXAZRIA
07.2014 - 12.2014
- Customer Service
- Typing Skills
- Cashier Shipment
- Floor Sets
- Sales Goals
- Answering phone calls
Sales Associate
Macy’s
05.2012 - 02.2014
- Cleaning Back stock
- Customer Service
- Organization
- Computer Skills
- Researching information
- Cashier
- Team Task
- Leadership
Sales Associate / Impactor
Abercrombie & Fitch
09.2011 - 10.2012
- Shipment
- Teamwork
- Customer Service
- Daily Task coordinator
- Cashier
Education
Bachelor of Science - Criminal Justice
California State University, Sacramento
05.2018
A.A. - Spanish, Humanities, Social and Behavior Science, and Criminal Justice of Transfer
Santa Rosa Junior College
01.2016
High School - undefined
San Rafael High School
01.2011
Skills
- Bilingual: English and Spanish
- Fluent Speaking
- Fluent Writing
- Fluent Reading
- Microsoft Office
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Organizational
- Strong communication skills
- Leadership
- Creativity
- Collaboration
- Typing WPM: 55-63
Activities
- American Criminal Justice Association- Lambda Alpha Epsilon, Sigma Chi Chapter, 2017-01-01, Present, Active Member
- San Rafael Police Department, 2015, Community Service
- San Rafael League Soccer, 2007-01-01, 2011-01-01, Develop teamwork skills
Leadership Experience
- LAE Academics, Being in charge of study hours at the Library.
- BCBG Maxazria, Being in charge of scheduling, counting money, conference calls.
Awards
- San Rafael Police Academy, 2022
- Collegiate Citizen Academy FBI, Class, 2017
- Most improved soccer player of the year, 2008
Immigration Benefit Applications Assisted and Familiar With:
- AR-11 Change of Address
- G-28 Notice of Entry of Appearance as Attorney or Accredited Representative
- G-639 Freedom of Information/ Privacy Request Act
- I-90 Application to Replace Permanent Resident Card
- I-192 Application for Advance Permission to Enter as a Nonimmigrant
- I-485 Application to Register Permanent Residence or to Adjust Status [Asylum, I-929 and U Visa applications]
- I-589 Application for Asylum and for Withholding of Removal
- I-765 Application for Employment Authorization
- I-765WS [Complement with deferred actions Employment Authorization]
- I-821 Application for Temporary Protected Status
- I-821D Consideration of Deferred Action for Childhood Arrivals
- I-912 Application for Fee Waiver
- I-918 Petition for U Nonimmigrant Status
- I-918 Supplement A, Petition for qualifying Family Member of U1 Recipient
- I-918 Supplement B, U Nonimmigrant Status
- I-192 Application for Avance Permission to Enter as a Nonimmigrant
- N-400 Application for Naturalization
- N-600 Application for Certificate of Citizenship
Timeline
Senior Paralegal/DOJ Accredited Representative
Canal Alliance
02.2024 - Current
Paralegal/ DOJ Accredited Representative
Canal Alliance
03.2022 - 02.2024
Legal Assistant
Canal Alliance
02.2020 - 03.2022
Legal Assistant / Receptionist
Kaspar & Lugay, LLP
08.2017 - 02.2020
Sales Associate/ Floor Leadership
BCBG MAXAZRIA
07.2014 - 12.2014
Sales Associate
Macy’s
05.2012 - 02.2014
Sales Associate / Impactor
Abercrombie & Fitch
09.2011 - 10.2012
A.A. - Spanish, Humanities, Social and Behavior Science, and Criminal Justice of Transfer
Santa Rosa Junior College
High School - undefined
San Rafael High School
Bachelor of Science - Criminal Justice
California State University, Sacramento
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