MELANIE ROMAIN
Mansfield,Canada
Summary
Dynamic professional with extensive experience in budget management and policy development at National Defence Canada. Demonstrated ability to enhance operational efficiency and service delivery through effective staff supervision and performance evaluation. Skilled in financial reporting and fostering collaboration among diverse teams to achieve strategic objectives.
Overview
19
19
years of professional experience
Work History
Acting Support Services Manager
National Defence Canada
Petawawa, Canada
10.2025 - Current
- Manage non-clinical support services for the Canadian Forces Health Center Petawawa, ensuring efficient, compliant, and uninterrupted delivery of health services to Canadian Armed Forces members;
- Manage budget and resources, including procurement, contracts, inventory control, and stewardship of public funds and assets;
- Oversaw operational planning and day-to-day coordination of administrative, logistics, facilities, and clerical functions to support clinical operations;
- Supervise administrative and support staff, including staffing, scheduling, performance management, and training;
- Liaised between health care leadership, clinical staff, base support units, and external stakeholders to resolve operational issues;
- Coordinate facility operations, maintenance, safety, and security in collaboration with base/wing authorities and external service providers;
- Executed quality improvement initiatives, audits, inspections, and accreditation processes.
- Developed and implemented policies, procedures, and process improvements that enhanced operational efficiency and service delivery.
FINANCE OFFICER
National Defence Canada
Petawawa, Canada
06.2007 - Current
- Advise departmental management and Canadian Forces clients on financial policies, procedures and regulation;
- Monitored budget and financial plans, allocated funds to general ledger accounts, and compared commitments and expenditures against budget and forecasts to identify shortfalls and variances;
- Coordinate the budget planning/business planning and development processes;
- Develop monthly, quarterly and annual reports and financial statements;
- Provide Spectrum of Care entitlements information to management and Canadian Forces members;
- Give financial advice and guidance to the Health Care management related to regulation and application of the FAA;
- Process accounts payable in accordance with financial guidelines and directives under Section 34 of the Financial Administration Act;
- Gathered, analysed and consolidated financial and operational information to support unit operations and respond to external requests;
- Explain audit recommendations and suggests corrective action to operational managers;
- Develop and deliver training sessions on new and modified policies, systems and procedures to management and staff;
- Explain administrative and financial work practices, procedures and systems to new staff, colleagues and supervisors within the unit;
- Provided functional guidance and supervised medical finance and Federal Health Claims Processing Services operations.
- Coordinated HR requirements and tracked assignment agreements and salary recovery.
Education
Accounting Vocational Diploma -
Centre de formation professionnelle Pontiac
Fort-Coulonge, Qc01.2000
High School Diploma -
Sieur de Coulonge High School
Fort-Coulonge, Qc01.1996
Skills
- Budget management
- Policy development
- Staff supervision
- Performance evaluation
- Financial reporting
- Operations coordination
Professional Development
- SFT (Salary Forecasting Tool)
- HR-to-Pay Stabilization Training for Managers
- Contracting Direct with Trade
- Managing Civilian Human Resources
- Expenditure Management – Sect 32-34 of the FAA
- Green Procurement
- Essentials of Supervising in the Public Service
- Resource Manager Course
- Contracting Certification Course
- Internal Audit
- Federal Claims Processing System
- Accounting and Control of Expenditures
- Project Management in the Public Sector
Attributes
- Responsible
- Accountable
- Resourceful
- Collaborative
- People oriented
- Professional
- Deadline oriented
Accomplishments
Recipient of King Charles III Coronation Medal - April 2025
Timeline
Acting Support Services Manager
National Defence Canada
10.2025 - Current
FINANCE OFFICER
National Defence Canada
06.2007 - Current
Accounting Vocational Diploma -
Centre de formation professionnelle Pontiac
High School Diploma -
Sieur de Coulonge High School