Melanie Ramirez
Jurupa Valley
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.· Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Receptionist
MJ Transport
Jurupa Valley, CA
06.2024 - Current
- Greeted and assisted clients, ensuring a welcoming environment at reception.
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Scheduled appointments, coordinating availability of staff and resources effectively.
- Kept reception area clean and neat to give visitors positive first impression.
- Kept reception area clean and neat to give visitors a positive first impression.
- Resolved customer problems and complaints.
Education
High School Diploma -
Garey High School
Pomona, CAEsthetician - Esthetics
Salon Success Academy
Corona, CASkills
- Telephone skills
- Customer service
- Telephone communication
- Data management
- Calendar management
- Client relations
- Data entry
- Data management
- File management
- Reporting documentation
- Time management
- Documentation management
- Fundamental accounting
- Business operations
- Composed demeanor
- Basic accounting
- Business admin
- Customer support
Accomplishments
- Awarded "Employee of the Month" for delivering outstanding administrative support.
- Recognized by customers and receptionist for expedient and effective service.
- Managed front desk area.
Certification
- Licensed Esthetician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receptionist
MJ Transport
06.2024 - Current
High School Diploma -
Garey High School
Esthetician - Esthetics
Salon Success Academy