Melanie Quiocho-Malasig
North York,Canada
Summary
Customer-oriented professional with established customer service, merchandising and basic bookkeeping skills to optimally attend to customers and address their concerns. Looking to secure a position where my skills can be put to good use.
Overview
18
18
years of professional experience
Work History
Medical Office Administration
North York Medical Arts Building
11.2023 - 01.2024
- Prepare patients chart for MD’s, charting includes faxes and scanning.
Medical Office Administrator
Well Medica Medical Centre
- Welcomes patients and visitors in person or on the telephone and answering or referring inquiries
- Filling
Medical Office Administrator -Externship | Pre-op Clinic
NYGH
11.2022 - 12.2022
- Patient check-in
- Book appointments and manage multiple lines
- Maintain files to ensure efficient service.
HOUSEKEEPER
11.2012
- Manage household errands including shopping and answering phone calls
- Transporting the client to and from appointments
CAREGIVER
05.2008
- Took care of 3 children
- Assist in with daily needs, provide safe and clean environment for children.
CARETAKERS
02.2006 - 02.2008
- Took care of an eighty-year-old grandmother
- Accompany in daily needs including doctor’s appointments.
CASHIER
Watsons
- Manage transactions with customers using cash registers
- Scan goods and ensure pricing is accurate
- Collect payments whether in cash or credit
- Issue receipts, refunds, change or tickets
- Redeem stamps and coupons.
VOLUNTEER MIDWIFE
- Caring for and assisting women in labour
- Assisting in out-patient department includes checking-in patients and taking vital signs
- Helping pregnant women in normal deliveries
SALESCLERK
SM Department Store
- Greeting customers and managing transactions
- Restock shelves and receive order shipments
- Maintain the store’s cleanliness by completing various chores.
SUPERMARKET CASHIER
Ever Gotesco
- Process customer purchases involves scanning items, weighing goods, bagging produce
- Answering any questions, a customer has
- Maintaining cash till and operating POS system
FACTORY WORKER
Refinette Cosmetic Manufacturing
- Placing complete products into containers and preparing for shipments by weighing, labelling, and recording information about each package.
CASHIER
Jollibee Foods Corp.
- Provides a positive customer experience with fair, friendly, and courteous service
- Record customers' orders at drive-thru and counter
- Monitor orders and ensure they arrive quickly and in an organized manner
- Sweep, mop, and keep up with cleaning tasks regularly
- Help in the kitchen when needed.
Education
MEDICAL OFFICE ADMINISTRATION -
Medix College
12.2022
CAREGIVER -
Fil-Canadian Training Center
11.2004
MIDWIFERY -
DCLC
10.2003
Skills
- Knowledge Point of Sale (POS)
- Knowledge of Microsoft Office
- Knowledge of Accuro and Cerner
- Organizational skills
- Multi-phone lines
- BLS/CPR Certificate
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Medical Office Administration
North York Medical Arts Building
11.2023 - 01.2024
Medical Office Administrator -Externship | Pre-op Clinic
NYGH
11.2022 - 12.2022
HOUSEKEEPER
11.2012
CAREGIVER
05.2008
CARETAKERS
02.2006 - 02.2008
Medical Office Administrator
Well Medica Medical Centre
CASHIER
Watsons
VOLUNTEER MIDWIFE
SALESCLERK
SM Department Store
SUPERMARKET CASHIER
Ever Gotesco
FACTORY WORKER
Refinette Cosmetic Manufacturing
CASHIER
Jollibee Foods Corp.
MEDICAL OFFICE ADMINISTRATION -
Medix College
CAREGIVER -
Fil-Canadian Training Center
MIDWIFERY -
DCLC