MELANIE PRICE
Elliot Lake,ON
Summary
High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.
Strong foundation of organizational abilities, rewarding work ethic, and effective time management practices. Customer service and hospitality experience comprised of well-rehearsed and refined skills when communicating and assisting with guest needs and concerns.
Approachable and helpful supervisor, while leading as a role model and mentor. Confident and outgoing individual, striving to be a diligent and respectful asset in a group or independent setting.
Overview
13
13
years of professional experience
Work History
Store Manager
Groupe Dynamite Inc. - Dynamite Clothing
10.2018 - 01.2020
- Primarily responsible for maximizing store’s profitability by achieving and surpassing sales and productivity targets while minimizing expenses and losses
- Performed necessary administration tasks such as analyzing and manipulating daily statistical data in order to meet daily operational goals such as budgets and wage cost
- Use of Google spreadsheets, Dayforce, Workforce, Excel, Word
- Efficient utilization and manipulation of company-based reports and data to maximize use of company resources (Top product analysis, Operational Sales Reports, Wage Cost)
- Recruit and develop employees through coaching, mentoring, and training; set goals with employees and conduct performance appraisals
- Collaborate with HR department to hire staff, ensure proper staffing needs are met during seasonal periods while scheduling within payroll budget
- Excellent communication skills ensuring all company deadlines are fulfilled in a timely manner
- Detail-oriented individual with the ability to multitask and coordinate ongoing projects, plans and people
- Successful at overcoming obstacles presented at store level pertaining to high volume client base and product organization
- Manage loss prevention through audits and monitoring shrink results
- Dedicated and passionate educator who consistently invested time in developing skills and knowledge of team members through mentoring and promoting a positive work environment
- Always maintained store’s visual elements according to company standards- Execution of monthly store layouts, weekly promotional directives, and daily stock process
Store Manager
Groupe Dynamite Inc. - Dynamite Clothing
06.2018 - 10.2018
Store Manager
Groupe Dynamite Inc. - Garage Clothing
04.2017 - 06.2018
Associate manager
Groupe Dynamite Inc. - Garage Clothing
08.2016 - 04.2017
Assistant Manager
Groupe Dynamite Inc. - Dynamite Clothing
11.2015 - 08.2016
- Provide support to the store manager in overseeing employees and assumes responsibility for the total store operations in the Store Manager’s absence
- Ensures that all elements of the Groupe Dynamite brand image and visual presentation requirements are understood and adhered to by the team
- Displays exceptional customer service and brand selling skills to maximize sales and optimize customer experience in store
- Experienced in understanding and summarizing daily, weekly and month to date statistics beneficial to employees in relation to individual goals and store operations
- Traffic Volume level C
Front Counter- Supervisor
Barrie KOA Campground
05.2007 - 10.2015
- Provided excellent customer service to campground guests
- Responsible for answering phones and taking messages while operating multiple computer programs (Efficient on Word, Excel, PowerPoint, Corel & Kampsite/Kampstore)
- Assisting in addressing any questions or concerns from customer in a supportive manner
- Proficiently accommodated guest reservations and booking inquiries
- Leading crafts & games for children and supervising guest activities (Bingo, Dances etc.)
- Washroom/housekeeping maintenance and outside maintenance (Wood & Pizza deliveries etc.)
- Established positive coworker relationships in a supportive and approachable superior role
Education
Medical Transcription- College Certificate ONGOING - Medical Administrative Assistant
Algonquin College
Ottawa, ON (Online) Office Administration General-College Certificate - Office Administration
Algonquin College
Ottawa, ON (Online)01.2022
ADDITONAL QUALIFICATIONS - Education
Lakehead University
Barrie, ON07.2015
Bachelor of Education - Primary/Junior Division
Laurentian University
Greater Sudbury05.2015
Bachelor of Arts - Communication Studies
Laurentian University
Greater Sudbury05.2014
High School Diploma -
Eastview Secondary School
Barrie, ON2009
Skills
- Strong time management skills and ability to prioritize tasks in a timely and efficient manner
- Highly proficient in multitasking under pressure while demonstrating sound judgment and strong decision-making abilities
- Organizational structuring to ensure maximum efficiency of storefront, back of house and employees
- In management position, displays ability to coach and develop team members by addressing individual opportunities and celebrating personal successes
- Thinks positively and pro-actively while displaying self-initiative in a group or independent environment
- Outgoing and enthusiastic interpersonal abilities
- Ability to provide excellent customer service through genuine interactions while asserting customer needs first
- Oversee administrative functions in a highly organized manner
- Performs payroll administration, timekeeping and scheduling while maximizing wage cost goals
Timeline
Store Manager
Groupe Dynamite Inc. - Dynamite Clothing
10.2018 - 01.2020
Store Manager
Groupe Dynamite Inc. - Dynamite Clothing
06.2018 - 10.2018
Store Manager
Groupe Dynamite Inc. - Garage Clothing
04.2017 - 06.2018
Associate manager
Groupe Dynamite Inc. - Garage Clothing
08.2016 - 04.2017
Assistant Manager
Groupe Dynamite Inc. - Dynamite Clothing
11.2015 - 08.2016
Front Counter- Supervisor
Barrie KOA Campground
05.2007 - 10.2015
Medical Transcription- College Certificate ONGOING - Medical Administrative Assistant
Algonquin College
Office Administration General-College Certificate - Office Administration
Algonquin College
ADDITONAL QUALIFICATIONS - Education
Lakehead University
Bachelor of Education - Primary/Junior Division
Laurentian University
Bachelor of Arts - Communication Studies
Laurentian University
High School Diploma -
Eastview Secondary School
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