Melanie Pelletier
Winnipeg,MB
Summary
Proven to excel in high-pressure environments, I leveraged my expertise in beverage preparation and outstanding customer service at Victoria Inn Hotel & Convention Centre. My ability to handle multiple tasks efficiently, coupled with a dynamic personality, significantly enhanced guest satisfaction. I consistently maintained meticulous cleanliness, contributing to a safe and welcoming atmosphere.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Bartender/Server
Victoria Inn Hotel & Convention Centre
Wpg
04.2013 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma -
John Taylor Collegiate
Winnipeg, MB06.2009
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Menu Memorization
- Beverage Preparation
- Food Running
Languages
English
Professional Working
Certification
Bartending Certificate
Timeline
Bartender/Server
Victoria Inn Hotel & Convention Centre
04.2013 - Current
High School Diploma -
John Taylor Collegiate