MELANIE NGUYEN
Toronto,Canada
Summary
Dynamic financial professional with a proven track record at the Financial Services Regulatory Authority of Ontario. Expertise in accounts payable, invoice preparation, and KYC review, complemented by strong communication skills. Successfully maintained accurate financial records and supported audit requirements, ensuring compliance and operational efficiency. Passionate about driving financial excellence and supporting organizational goals.
Overview
6
6
years of professional experience
Work History
Financial Assistant
Financial Services Regulatory Authority of Ontario (FSRA)
05.2023 - Current
- Prepare and process incoming invoices related to FSRA operations and regulatory body secretariats for direct payment and purchase order payments.
- Maintain invoice tracking databases and update internal financial management systems to ensure accurate records.
- Review invoice documentation for completeness, accuracy, and compliance with financial procedures.
- Compile financial analysis and supporting documentation for audit requirements.
- Assist with monthly prepayment and customer deposit reconciliations.
- Support financial operations by investigating discrepancies and maintaining organized transaction records.
Payment Associate
Revley AI LLC
04.2026 - 08.2026
- Managed merchant onboarding workflows by collecting and reviewing KYC and business documentation, including incorporation documents, government-issued identification, EIN letters, bank statements, and business websites.
- Prepared and submitted merchant applications to payment service providers (PSPs), including Stripe, Airwallex, NMI, PayArc, Nuvei, and Braintree.
- Coordinated with processor underwriting teams to follow up on application status and prevent delays.
- Responded to Requests for Information (RFIs) by gathering supporting documentation and ensuring timely resubmission.
- Supported payment gateway setup processes, including: Authorize.net API Login ID, Transaction Key, and Signature Key configuration.
- Maintained accurate records and handled sensitive merchant financial information in accordance with security procedures.
Administrative Assistant (Contract)
Financial Services Regulatory Authority of Ontario (FSRA)
07.2022 - 05.2023
- Coordinated schedules and administrative activities for divisional leadership.
- Created and maintained tracking systems, databases, and filing processes.
- Supported document management and internal reporting requirements.
Financial/Research Analyst (Maternity Leave Contract)
Trolleybus Development Inc.
01.2021 - 06.2022
- Prepared financial projections, business plans, and analysis reports for new business opportunities.
- Maintained project financial reports, including revenue tracking, costs incurred, forecasts, and project status updates.
- Analyzed financial information to support business decisions and reporting requirements.
- Prepared reports, presentations, and business correspondence.
Bookkeeper
Liberty Clinic
05.2020 - 12.2020
- Maintained financial transaction records by recording, verifying, and reconciling accounting entries.
- Managed subsidiary accounts and performed account reconciliations.
- Supported general ledger maintenance and prepared trial balance reconciliations.
- Prepared financial reports by collecting, analyzing, and summarizing accounting information.
- Maintained organized financial documentation and historical records.
Education
Certificate - Accounting Techniques
Seneca College
Toronto, ON04.2020
Bachelor of Applied Science - Nutrition and Dietetics
University of Western Ontario
London, ON05.2016
Skills
- Accounts payable and receivable support
- Invoice preparation and processing
- Payment reconciliation and transaction review
- Billing support and account analysis
- Financial reporting and audit documentation
- Merchant onboarding and KYC documentation review
- Payment operations and processor coordination
- Microsoft Excel proficiency
- QuickBooks, Workday, and Moneris expertise
- Microsoft Office applications
- Financial databases: MYOB, Sage 50, Cantax
- Attention to detail and data accuracy
- Professional written and verbal communication
Accomplishments
AODA Training, Accessibility Ontario, 01/01/16
Timeline
Payment Associate
Revley AI LLC
04.2026 - 08.2026
Financial Assistant
Financial Services Regulatory Authority of Ontario (FSRA)
05.2023 - Current
Administrative Assistant (Contract)
Financial Services Regulatory Authority of Ontario (FSRA)
07.2022 - 05.2023
Financial/Research Analyst (Maternity Leave Contract)
Trolleybus Development Inc.
01.2021 - 06.2022
Bookkeeper
Liberty Clinic
05.2020 - 12.2020
Certificate - Accounting Techniques
Seneca College
Bachelor of Applied Science - Nutrition and Dietetics
University of Western Ontario