Merchandise Team Lead
PepsiCo
- Trained new hires, ensuring all team members were well-versed in company policies and procedures.
- Spearheaded initiatives to reduce out-of-stock occurrences, resulting in higher customer satisfaction levels.
- Improved employee retention rates by providing regular feedback, recognition, and opportunities for growth within the company.
- Oversaw budgeting processes, ensuring operational costs remained within target parameters without compromising quality or service standards.
- Optimized store layout for efficient customer flow and maximum product exposure.
- Analyzed sales data to identify trends and make informed decisions about product selection and pricing strategies.
- Enforced safety regulations among staff members to create a secure working environment that minimized risks of accidents or injuries onsite.
- Enhanced store sales by implementing strategic merchandise plans and visual displays.
- Managed a diverse team of associates, fostering a supportive work environment to improve performance.
- Maintained open lines of communication between management, staff, and customers for seamless operations.
- Monitored and analyzed sales records, trends, or economic conditions to anticipate consumer buying patterns.
- Collaborated with sales team to identify and fulfill customer needs.
- Actively participated in regional meetings to share best practices with other store leads for continuous improvement across locations.
- Increased customer satisfaction through effective team management and superior product knowledge.
- Coordinated special events and promotions, driving increased sales during peak seasons.
