Melanie Morehouse
Fredericton
Summary
Experienced cashier/customer service professional with a strong track record of 4 years in the retail industry. Proven ability to adapt quickly to new environments and effectively communicate with customers, ensuring exceptional service. Skilled in accurate and efficient cash transactions. Seeking an opportunity to utilize skills and expertise to contribute to organizational success. Additionally, possesses lab skills in microbiology, including conducting microbiological tests and analyses with a focus on accuracy and reliability. Proficient in aseptic techniques and microbial identification.
Overview
4
4
years of professional experience
Work History
Customer Service Associate
KENT BUILDING SUPPLIES
04.2021 - Current
- Demonstrated strong communication skills while interacting with customers over the phone, via email, or in person.
- Displayed professionalism when dealing with difficult customers by remaining calm under pressure.
- Assisted customers with product selection, order entry, and payment processing.
- Developed and maintained positive relationships with customers by providing timely, accurate information and solutions to their inquiries or problems.
- Provided excellent customer service in a fast-paced environment, responding to inquiries and resolving customer issues quickly and efficiently.
Education
High school diploma -
LEO HAYES HIGH SCHOOL
01.2021
Bachelor of Science (B.S.) - Biology
University of New Brunswick
05.2025
Skills
- Quick learner
- Consistently meets deadlines
- Compliance with GLP standards
- Strong verbal and written communication
- Equipment Maintenance
- Customer service
- Problem resolution
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Customer Service Associate
KENT BUILDING SUPPLIES
04.2021 - Current
Bachelor of Science (B.S.) - Biology
University of New Brunswick
High school diploma -
LEO HAYES HIGH SCHOOL
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