Melanie Montoya Blackmon
Sonoma
Summary
Experienced in providing personalized guest services, demonstrating strong attention to detail and sanitation compliance in all aspects of work. Managed inventory and supplies effectively, ensuring availability of necessary materials for treatments. Developed customized skin care regimens based on individual client needs while educating clients on proper skin care techniques. Proven ability to identify customer needs promptly, contributing to a positive guest experience through efficient problem-solving and collaboration with cross-functional teams.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Esthetician
Spa Talisa at the Four Seasons Napa Valley
Calistoga
09.2021 - Current
- Recommended additional treatments or products based on individual customer needs.
- Educated clients on proper skin care techniques according to individual needs.
- Assisted in the development of customized skin care regimens for clients.
- Maintained cleanliness of treatment room and equipment between appointments.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
Grocery, E Commerce
Whole Foods Market Novato
Novato
10.2017 - 10.2025
- Identified needs of customers promptly and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked with cross-functional teams to achieve goals.
Esthetician and Spa Attendant
Napa Valley Marriott Hotel and Spa
Napa
06.2013 - 03.2018
- Ensured compliance with state regulations related to sanitation and health standards.
- Recommended additional treatments or products based on individual customer needs.
- Greeted clients upon arrival to spa and provided information about services offered.
- Checked supplies inventory regularly to ensure adequate stock levels at all times.
- Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
- Set up patient rooms and sterilized equipment.
- Provided excellent customer service and skincare treatments to clients.
Education
State Board of California Esthetics -
Le Melange Beauty Academy
Napa, CA06-2005
High School Diploma -
Vintage High School
Napa, CA06-1992
Skills
- Facial treatments
- Skin analysis
- Product recommendations
- Sanitation compliance
- Attention to detail
- Guest services expertise
- Skin care education
- Multitasking and organization
Certification
California Esthetics License, ABS certified, CPR.
Timeline
Esthetician
Spa Talisa at the Four Seasons Napa Valley
09.2021 - Current
Grocery, E Commerce
Whole Foods Market Novato
10.2017 - 10.2025
Esthetician and Spa Attendant
Napa Valley Marriott Hotel and Spa
06.2013 - 03.2018
State Board of California Esthetics -
Le Melange Beauty Academy
High School Diploma -
Vintage High School