Summary
Overview
Work History
Education
Skills
Certification
Community Service
Timeline
Generic

MELANIE MILLER

Mississauga

Summary

Experienced and compassionate early childhood professional with a strong background in supporting children, families, and the elderly. Leads with empathy and a deep commitment to equity, inclusion, and community well-being. Skilled in creating inclusive environments, organizing impactful community events, and fostering both early childhood and intergenerational development. Recognized for outstanding organizational skills and effective strategies that bring people together and support lasting change. Dedicated to making a positive impact and eager to contribute to a mission-driven organization.

Overview

5
5
years of professional experience
1
1
Certification

Work History

EARLY CHILDHOOD ASSISTANT

Precious Pearls Daycare
01.2024 - 06.2025
  • Designed and implemented childcare programs that foster physical, cognitive, emotional, and social development.
  • Provided continuous supervision to ensure the safety and well-being of all children.
  • Monitored children for potential learning or behavioral concerns and documented observations for parents, guardians, or supervisors.
  • Built and maintained positive, collaborative relationships with parents, colleagues, and community service providers.
  • Created and maintained a safe, healthy, and supportive environment that promotes children's overall well-being.
  • Supported children with daily routines including meals, hygiene, rest, and transitions, fostering independence and consistency.
  • Communicated effectively with parents and guardians through daily reports and regular updates to ensure continuity of care and development goals.

PAYMENT SERVICE OFFICER

Government of Canada
05.2020 - 09.2022
  • Reviewed, verified, and assessed documentation to determine client eligibility for benefits and services in accordance with government guidelines.
  • Delivered clear, accurate, and timely information to clients regarding available programs and entitlements.
  • Informed clients of additional services or benefits they may qualify for, ensuring comprehensive support.
  • Maintained up-to-date knowledge of policies and procedures to provide consistent and compliant service.
  • Provided exceptional customer service in a fast-paced, high-volume environment, resolving issues with professionalism and empathy.
  • Actively utilized client feedback to improve service delivery and enhance overall customer satisfaction.
  • Collaborated with interdisciplinary teams to streamline service delivery and ensure clients received holistic support tailored to their unique needs.

TEMP SCREENER

The Regional Municipality of Peel/Sheridan Villa Nursing Home
05.2020 - 09.2022
  • Served on the front lines during the COVID-19 pandemic, ensuring strict adherence to public health protocols to protect vulnerable residents and staff.
  • Conducted health screenings, including symptom checks and temperature assessments, for every individual entering the facility.
  • Provided clear instructions based on screening results, enforcing safety protocols with discretion and care.
  • Monitored and controlled building access to maintain a secure and sanitary environment.
  • Accurately documented daily screening data, visitor logs, and compliance with regulations to support public health reporting.
  • Collaborated with nursing and administrative teams to respond to changing safety procedures and emergency situations.
  • Demonstrated resilience, adaptability, and a strong commitment to the well-being of both staff and residents during a critical public health crisis.

Education

Diploma - Social Service Worker

Sheridan College
04-2020

Skills

  • Strong organizational & time management
  • Customer service expertise
  • Leadership
  • Conflict management
  • Excellent communication skills
  • Flexible & adaptable
  • Effective multitasking
  • Health & safety protocol awareness

Certification

  • 2025 | WHMIS
  • 2024 | First Aid and CPR C
  • 2023 | First Aid and CPR B
  • 2020 | Improving Cultural Competency for Health Professionals Certificate
  • 2020 | Mindfulness Certification
  • 2019 | Suicide Alertness Certificate
  • 2019 | Self Care: Nurturing the Self Workshop Certificate

Community Service

 From 2016 to 2023, I served as Educational Coordinator and Board Director
at Lom Nava Co-operative, where I developed and evaluated inclusive, community-led programs
that empowered families and supported mental, emotional, and social well-being. My role as Vice President and Acting Corporate 

 secretary, I led organizational planning, managed governance processes, and ensured alignment with strategic goals and funding 

 requirements. I bring experience supervising multidisciplinary teams, guiding professional development, and navigating
inter-agency partnerships with transparency and trust. 



Timeline

EARLY CHILDHOOD ASSISTANT

Precious Pearls Daycare
01.2024 - 06.2025

PAYMENT SERVICE OFFICER

Government of Canada
05.2020 - 09.2022

TEMP SCREENER

The Regional Municipality of Peel/Sheridan Villa Nursing Home
05.2020 - 09.2022

Diploma - Social Service Worker

Sheridan College

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MELANIE MILLER