Summary
Overview
Work History
Education
Skills
Timeline
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Melanie Milla

Northridge

Summary

Professional with extensive experience at Walmart and Target, excelling in customer service and team collaboration. Proven ability to prioritize orders and adapt to fast-paced environments, ensuring accurate and timely fulfillment. Recognized for enhancing customer satisfaction through effective communication and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Digital Shopper

Walmart
Porter Ranch
08.2023 - Current
  • Assisted customers with online orders and product selections.
  • Fulfill customer orders by reviewing, locating, preparing, and packaging merchandise, ensuring the accuracy of orders prior to pick-up.
  • Arranging and organizing merchandise and supplies, identifying shrink and damages, and ensuring a safe work environment.
  • Communicating with the customers to find the best solutions.
  • Able to multitask and work under pressure

Fulfillment Expert

Target
Long Beach
08.2021 - 06.2023
  • Sorted and organized merchandise on the sales floor.
  • Assisted in receiving and processing incoming shipments.
  • Operated equipment for inventory management tasks.
  • Supporting the team in performing daily goals, alongside boosting production goals.
  • Properly prepare, pack, and sort guest orders for shipment using correct materials in a timely manner.
  • Anticipating guest needs by being highly knowledgeable about the inventory to ensure an effortless experience.

Education

Bachelor of Arts - Theater Management

California State University, Northridge
Northridge, CA
05-2027

High School Diploma -

Jordan Highschool
Long Beach, CA
06-2023

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Product knowledge
  • Prioritizing orders
  • Adaptability
  • Communication
  • Problem-Solving

Timeline

Digital Shopper

Walmart
08.2023 - Current

Fulfillment Expert

Target
08.2021 - 06.2023

Bachelor of Arts - Theater Management

California State University, Northridge

High School Diploma -

Jordan Highschool

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Melanie Milla