Summary
Work History
Education
Skills
Languages
Timeline
Generic

Melanie Martinez

South El Monte

Summary

Dynamic and customer-focused professional with experience at Wingstop, excelling in cash handling and problem resolution. Proven ability to enhance customer satisfaction through effective communication and teamwork. Recognized for maintaining inventory levels and delivering exceptional service, ensuring a seamless dining experience for all patrons. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Work History

Cashier

Wingstop
Rosemead
06.2025 - Current
  • Processed customer transactions efficiently and accurately.
  • Maintained cleanliness and organization of the front counter area.
  • Assisted customers with menu selections and special requests.
  • Handled cash, credit, and gift card payments securely.
  • Collaborated with team members to ensure swift service during peak hours.
  • Monitored inventory levels and restocked supplies as needed.
  • Addressed customer complaints or concerns professionally and promptly.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Collected payments and provided accurate change.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

High School Diploma -

Woodrow Wilson Senior High
Los Angeles, CA
06-2025

Skills

  • Customer service
  • Cash handling
  • Team collaboration
  • Inventory management
  • Time management
  • Problem resolution
  • Effective communication
  • Product recommendations
  • Online orders preparation
  • Basic math
  • Hospitality and accommodation
  • Merchandise restocking

Languages

Spanish
Limited

Timeline

Cashier

Wingstop
06.2025 - Current

High School Diploma -

Woodrow Wilson Senior High
Melanie Martinez