Melanie Lopez
Apple Valley
Summary
Customer service worker skilled in food service roles, including food server and drive-thru operations, focused on efficient service and customer satisfaction. Successful at upselling target items and giving customers positive experiences while working under a fast-paced team oriented environment.
Overview
3
3
years of professional experience
Work History
Drive-Thru Cashier
Del Taco
07.2023 - 02.2025
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Upsold items to customers and offered alternative items when needed
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Learned every position efficiently within 4 months of employment
- Worked in a fast paced environment while still maintaining drive-thru times under given goal.
- Followed food safety and sanitation guidelines at all times.
Food Server
Mr.Kabob
03.2022 - 11.2022
- Served food orders and worked as a waitress for dine-in customers
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Worked as a cashier when needed and always maintained a clean environment
Education
Political Science
Victor Valley College
Victorville, CA05-2026
High School Diploma -
Granite Hills High School
Apple Valley, CA05-2024
Skills
- Bilingual- Fluent in Spanish
- Payment handling
- Customer service
- Multitasking and organization
- Teamwork and collaboration
- Upselling strategies
- Excellent communication
- Fast learner
- Strong employee
Languages
Spanish
Native or Bilingual
Timeline
Drive-Thru Cashier
Del Taco
07.2023 - 02.2025
Food Server
Mr.Kabob
03.2022 - 11.2022
Political Science
Victor Valley College
High School Diploma -
Granite Hills High School
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