Melanie Lavictoire
Gatineau
Summary
Dynamic healthcare professional with extensive experience at Capital Cardiology, excelling in team building and staff development. Proven track record in enhancing patient care through effective coaching and mentoring. Skilled in policy development and implementation, achieving greater diagnostic accuracy and operational efficiency while fostering a collaborative work environment.
Overview
22
22
years of professional experience
Work History
Manager
Capital Cardiology
05.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Improved safety procedures to create safe working conditions for workers.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
Cardiac Sonographer
Capital Cardiology
01.2021 - Current
- Achieved greater diagnostic accuracy through close attention to detail when capturing precise measurements during echocardiograms.
- Educated patients on procedure processes, alleviating anxiety and promoting a more relaxed experience during examinations.
- Provided outstanding patient care by addressing questions or concerns regarding ultrasound procedures before exams took place.
- Established a positive rapport with patients from diverse backgrounds, fostering trust between patients and healthcare providers.
- Improved diagnostic accuracy by maintaining up-to-date knowledge on cardiac sonography techniques and best practices.
- Assisted in implementing new technology into the department, improving image quality and reducing examination times.
- Mentored junior sonographers through hands-on training sessions, fostering professional growth within the team.
Cardiac Sonographer
Montfort Hospital
01.2009 - 12.2020
- Achieved greater diagnostic accuracy through close attention to detail when capturing precise measurements during echocardiograms.
- Educated patients on procedure processes, alleviating anxiety and promoting a more relaxed experience during examinations.
- Provided outstanding patient care by addressing questions or concerns regarding ultrasound procedures before exams took place.
- Established a positive rapport with patients from diverse backgrounds, fostering trust between patients and healthcare providers.
Respiratory Therapist
Montfort Hospital
11.2002 - 01.2011
- Managed ventilator support for critically ill patients in intensive care units, ensuring proper adjustments according to physician orders and clinical guidelines.
- Managed and operated mechanical ventilators to deliver airway management.
- Administered oxygen therapy, aerosol therapy and inhalation therapy to improve patients' breathing and lung function.
- Provided emergency response assistance in cases of respiratory distress or failure as part of a rapid response team.
- Educated patients and families on disease management, breathing techniques, and medication administration, promoting self-care and adherence to treatment plans.
- Performed bronchial hygiene techniques to remove mucus and secretions from patient lungs and improve lung function.
- Optimized airway management by skillfully performing endotracheal intubations under challenging circumstances.
- Performed arterial blood gas analysis and assisted in bronchoscopies.
- Administered pulmonary function tests and monitored changes in patients' respiratory status.
Education
Adult Echocardiography Course - Cardiac Sonography
Burwin Institute
Ottawa, ON01-2009
Respiratory Therapy Diploma - Respiratory Therapy
La Cite Collegiale
Ottawa, ON11-2002
Skills
- Work Planning and Prioritization
- Hiring and training
- Policy and procedure development
- Coaching and mentoring
- Schedule preparation
- Staff development
- Team building
Languages
French
Native or Bilingual
English
Native or Bilingual
Timeline
Manager
Capital Cardiology
05.2022 - Current
Cardiac Sonographer
Capital Cardiology
01.2021 - Current
Cardiac Sonographer
Montfort Hospital
01.2009 - 12.2020
Respiratory Therapist
Montfort Hospital
11.2002 - 01.2011
Adult Echocardiography Course - Cardiac Sonography
Burwin Institute
Respiratory Therapy Diploma - Respiratory Therapy
La Cite Collegiale
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